Loading...
Menu

Lecture On Applied Appliances - Saga of the Maytag Man - Series No. 8 [PHDMUSA]

p<>{color:#000;}.

Edited Transcript Series No. 8

Lecture Of Applied Appliances

Saga Of The Maytag Man

[Dedicated to the Private Home Decision Makers of America]

Okay. Y’ want a ‘second opinion, ’hanh? What about a ‘first?’ In my ‘first’ opinion, Mr. Theoretic Technical Master, you’re right about the ‘element.’ It’s you! Had you tested the receptacle, you would’ve known that the only thing wrong with this appliance was that it wasn’t getting any juice! The power was off! But then, what can one expect from a ‘tamale,’ anyway? That’s my ‘final’ opinion.”

Ministry: [email protected]

Contractor issues: [email protected]

Notice: [This e-book is licensed for your personal enjoyment only. This e-book may not be sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Shakespir.com and purchase your own copy. Thank you for respecting the hard work of this author.]

Written & Published by R.B. Roberts; Distributed by Shakespir

Originated in the United States

*HGRBS is a non-profit 501©(3) corporation of independent volunteers. Exclusive emphasis is on supporting your rights and privileges as an American private home decision maker towards making better contract-related decisions and getting better results from the people you hire to assist with your special home maintenance and improvement projects.

All Rights Reserved

*****

*Outlet: Blog Talk Radio

*Show: Private Home Decision Makers U.S.A. – Road to the Future, TODAY!

*When: Every Saturday Evening 9 PM

*Show Host: R.B. Roberts, National Spokesman – HGRBS

[This is the edited transcript of the BTR podcast episode of “Lecture On Applied Appliances – Saga Of The Maytag Man” (May 28 2016, respectively. This is the original title.]

***

Show Page Intro

Thanks for dropping by. Please, don’t miss this show. Here we’re really considering taking more seriously the prospect of calling in an appliance repair person to trouble shoot our appliances. We just may be entertaining the presence of a person conditioned towards committing evils in this realm on the home front.

Emphasis is on always doing your necessary research, even for appliance technicians since there are some whom have the appearance of innocence and integrity, but who are actually predators who target and often victimize pirvate home decision makers such as yourself.

We investigate home appliance technicians are also contractors. Hence, they should be viewed no less cautiously. There are no friendly “Maytag” men in this business. Please, tune in to this episode.

***

LECTURE ON APPLIED APPLIANCES

[SAGA OF THE MAYTAG MAN]

Hi. This is RB, and welcome to another extraordinary episode of: “Private Home Decision Makers, U.S.A. – Road to the Future, TODAY!” Many thanks to you for investing time from your personal schedule to be right here, right now. To me, that’s amazing. But then, when you think of it, amazing people tend to do amazing things.

In this moment, we’re going to consider an aspect of contract-related home maintenance and improvement projects which isn’t normally considered … … and, that aspect is APPLIANCES! Typically, when the matter of home projects comes to mind, we don’t toss in the appliances. For some mysterious reason, instead of appliances, we think of siding, roofing, adding a new living unit, painting, fences and gates, electrical, decks, stairs, ceilings, and we can go on and on and on. We seem to include just about everything but appliances. Yet, appliances are very much part of the picture. So, in this moment, we’re going to really get in deep about this one of the most inconspicuous aspects of home projects.

I think, a major reason I’ve opted to really consider appliances is that it’s one of the blind spots hardly ever discussed or even thought about in general consideration of what home projects constitute, especially, with respect to home improvement. For sure, although appliances are normally portable items and very much part of the home, we normally see them as just “things we have to get fixed” or as “things we need to replace.”

They’re usually treated on the level of computers, consoles, and furniture. On the overall, appliances really aren’t seen as “part of the house,” only as “things in the house.”

The significance here is that, in viewing appliances as just “things in the house” as opposed to “part of the house,” we give them a place of lesser importance than painting a room, tearing out a wall, replacing the steps, adjusting the central climate controls, etc ….; lesser importance than the water heater, the furnace, the bathtub, and the kitchen sink……….the garbage disposal unit.

What we normally don’t realize is that as we designate what we regard as “things in the house” to this lower class of consideration, we’re far less likely to be as demanding or as concerned about the people we select and hire when these inevitably break down. Arrr! What the heck? Just call in a technician! Yup. Just call in a technician.

Now, before I really get in any deeper about this, I want to mention something which is very likely worth a bit of very serious consideration on your side of the door. At first, this can seem a bit awkward or off-subject, but please bear with me on this. In time (and I mean later on in “this” moment) you’re going to see the relevancy, okay?

Hot Tamale

Now, we’re going to blast a bit back to the past to a moderately sized single family home in Ballard, WA. We’re going to rough estimate this to about the “Year 2006.” At the time, I was sort of on the tail end of retiring from doing home projects. It was the terrible economics of the situation (getting worse). I felt I was really getting too old for that sort of work. The ever-failing economy only hastened the process.

Just the same, I can’t recall where I was when I received a call from one of my clients about installing an electric range at her mom’s house. Of course, on sight, one could easily taunt:

“What? Install an electric range? Well, doesn’t it have a plug?” (Laughter from the audience)

“Yeah” replies I. “Wanna try it?!” (Tony Award!)

Please, forgive my “off-the-cuff” skit, but, back then, being as I was (a bit off my spiritual base), I probably will have responded with something like that to that kind of quip. Nevertheless, back to the serious side of things…. … … I probably stopped by the house about an hour or so later to see what she “really” meant.

Okay. Now I knew what she meant.

The range she wanted to install was a monster. The one she wanted to replace (since it had “given up the ghost”, another monster) was still firmly near the wall and still plugged in. Hmmm. Goes without saying. But this much has to be mentioned: Not even the plugs matched! You could tell just by looking at the one still plugged in and the one to be plugged in that there would be more to this protect than just “trading places” for electric ranges. This was a real project.

A bit of the etiology to the situation is that, at some earlier point (according to my client) the electric range was dropped off by a couple guys she said called themselves “Sears Technicians.” When asked by my customer to install the new one, the tidy guys probably took one look at the mis-match I just described, and according to her, they said something to the effect that they “didn’t know” how to do it or they “didn’t have the tools” on hand. I’m sort of vague here on exactly what she said their explanation was. But one thing still registers with me: these impostors calling themselves “technicians” abandoned her without having completed the job!

The insult to the injury is the fact that the plug to the newer electric range wasn’t serviceable/detachable for conversion. Not only that, but the prongs were shaped differently and arranged in a different pattern. The short end of a longer story is that I drove to nearby Bowie Electric there in Ballard and got the perfect replacement receptacle, then installed the range. Her mom was surprisingly ecstatic! But so was I!

What a Difference an Appliance Makes

I mentioned that account to drive home how much certain appliances are more than just “things around the house,” they’re very much “part of the house” (as are electric ranges, dishwashers, clothing washers, and dryers). If any of our essential appliances aren’t working well or aren’t working at all, that has a reverberating effect on the level of comfort and convenience in your entire home.

Subsequently, for example, when you’re contacting someone to diagnose the situation with your washing machine, the decision you make will impact your entire home setting positively or otherwise. I guess it can’t be stated quite enough about your home appliances actually being constituents of the home. When they break down or “give up the ghost,” they become home improvement issues.

When you call in a technician to diagnose and troubleshoot the issue, you’re actually engaged with communicating with a contract firm/contractor. Whoever drops by may not simply be a repair-guy/gal, but actually a representative of a contract firm or the actual contractor. In this we see that this situation shouldn’t be treated any less than if you were having a window replaced or your deck repaired. Succinctly, household appliance service firms are contractors, too.

A Contractor is a Contractor by Any Other Name

Normally, when we think in terms of appliance technicians, we hardly ever consider the fact that the company or corporation is a “contract firm.” The technician can either be an employee of that contract firm or the owner. Either way you put it, when you call for an appliance technician to diagnose and troubleshoot the challenges you’re having with your home appliances, you’re actually considering the services of a contractor.

By definition, according to Merriam-Webster Dictionary is that, a contractor is:

“… … a person who is hired to perform work or to provide goods at a certain price or within a certain time.”

Please, let’s take special note of the fact that, in paraphrase, this definition is specific to people who are called in “for the moment” to perform certain work, then to get paid money for so doing. The appliance tech is called in to assist in some way towards an amiable solution (related to the specificities of his/her certification) to the challenges you face “for the moment” with your electric range, dryer, washing machine, furnace, or whatever.

Contractors Don’t Work for Appliance Manufacturers

This person normally doesn’t work for the actual manufacturer of the appliance.

This person is no “Maytag Man.” But, of course, although the image of the Maytag Man character (killed off in 2014) was that of a guy who worked for the now defunct Maytag Corporation (since 2006) was best known for not ever getting a chance to repair that brand of machines (since they were engineered so well), our focus here is more on the” image” of a guy actually being a representative of a manufacturer of washers and dryers.

These sorts of guys don’t exist anymore. So, whomever you call on is no certified specialist for any brand of appliance you’ve got, and that’s something which I’m really hoping you’ll take special note of. There are no appliance repair shops or departments in retail department stores.

They can call the guys who drop off your appliance anything they like, but in the truest, traditional sense of the word, they’re NOT “technicians” or household appliance “specialists.” They aren’t trained troubleshooters or contractors. Instead, they’re household appliance “installation specialists.” Many wouldn’t even know the difference between an appliance fuse outage and a final breakdown if their lives depended on it! And, sometimes, they don’t even know how to install an electric range having “hook-up pains.” Hah!

“Oh er …. Y’ know … sometimes the element goes on this particular model …But we’re not trained to do that. That’s just my ‘professional’ opinion on this. But you can always ask around for a ‘second opinion’ if you like, but I’m almost certain it’s the element.”

Okay. Y’ want a “second opinion,” hanh? What about a “first?” In my “first” opinion Mr. Theoretic Technical Master, you’re right about the ‘element.’ It’s you! Had you tested the receptacle you would’ve known that the only thing wrong with this appliance was that it wasn’t getting any juice! The power was off! But then, what can one expect from a “tamale,” anyway? That’s my “final” opinion.

“Friendly Neighborhood Appliance Man?”

I think those most prone to harboring this sort of concept of an appliance tech are most likely to be our seniors. Many of us are from a time and from regions (even in the same regions) which “remember” such a person. In fact, a lot of the people doing the work in our neighborhoods actually lived in them. They weren’t just “drop-in’s” or “drop-by’s.” We knew them, they knew us, and we knew where they lived. We didn’t have to do the research since it was already signed, sealed, and delivered.

But today, the guy who drops by could be from anywhere. We normally don’t know much about him/her aside from the fact that this person either works for or operates an appliance repair shop.

Yet, even if it’s in this persons own garage and this person is actually living in or near the neighborhood that may not be sufficient enough to establish credibility, anymore. Yet, it’s easy to think that just because this person is a “stone’s toss” away, that you won’t be stiffed or otherwise scandalized. In this day, without thoroughly researching appliance techs, you could actually be shaking hands with a scoundrel. Please, be careful there, okay?

Case in Point

A while back, there was a story released out of Baton Rouge, Louisiana about a man who operated an appliance repair shop out of his home in Denham Springs. When considering distance and time factors, he lived 12 miles, approximately 24 minutes outside Baton Rouge.

Just the same, as the report goes, a private home decision maker in of Baton Rouge first contacted him during spring (April; heads up, okay?) of last year to repair her dishwasher. Simple. Now, when considering the situation, there really doesn’t appear to be anything complex about that. The dishwasher “acts up,” you don’t know what’s wrong with it; you don’t know how to fix it; but you know you need it. So what would you do? Don’t know. But, let’s just assume you’d look around for someone who knew dishwashers. But then, you don’t want just anyone. You want a skilled professional; you want someone who knows what he’s doing; you want someone who can handily diagnose the issue, produce a viable answer, and remedy the situation. Isn’t that right?

Well? That’s exactly what the woman with the dishwasher challenge did. In the story, we’re told that she actually used the “Yellow Pages” to locate the appliance tech. Yet, it’s well understood that, these days, it could mean the actual hardcopy/the book or the online directory. In that case, I guess it should suffice to just say that she panned the telephone directory for an appliance repairman/shop. Although the one she inevitably got a response from was 12 miles, 24 minutes away, it was nevertheless a live contact willing to drop to examine the situation.

Fast-forwarding a bit, the appliance repairman determined that her dishwasher broke down because of a defunct machine part. He went farther to insist that it was a special part which had to be ordered (That would probably take several days). On the spot, according to the account, he “wrote out” a contract (!) requiring an advance payment of “$319.98,” (!) and she signed it (!).

There’s more to the story, but I’ll stop there. But then, I think it’ll suffice to say that he didn’t come through and that he was back to that house two additional times during the next two months, collecting more money from her offering different excuses for the delay repairing her dishwasher. He never did. He disappeared after the third payment. Inevitably, she complained to law enforcement and a warrant was issued for his arrest.

He was finally busted after he had, reportedly, victimized 4 more private home decision makers using the same shenanigans which respectively entailed abandoning home projects of two washing machines of two separate homes, one refrigerator, and one oven. He was arrested on all five abandoned projects resulting in warrants, each garnered easily by making appliance repair promises which he apparently didn’t intend to keep!

However, that’s far from being the bombshell. Previous to victimizing any of the people mentioned here, it was public record that he victimized others in the same way! This is a man who before claiming new victims was already listed with the Better Business Bureau (BBB) among the worst small time scam artists in the country!

One click to the BBB will have shown that. But who was looking? Who bothered to? Seemingly, the folk who got “hit” didn’t. Apparently, they didn’t do their research; apparently that can happen to you if you don’t to yours. Appliance repair personnel are contractors or workers for contract firms.

Therefore, as with dealings with any other contractors or contract firms, please keep your game TIGHT! Okay? Research THOROUGHLY!

And, that’s a wrap!

As always, it’s a pleasure and a great honor serving you!

God Bless You, Your Family, & Your Home!

***

Special News About Our Information Support Resources for U.S. Private Home Heads

*There are several critical information resources which are available to you online and free of charge, without solicitation for donations. These are part of the irrevocable HGRBS “Free Service Policy.” Please, take advantage of any or all of these. Each is especially designed for you to study in the confidence/privacy of your own home towards maximizing your personal leverage and control towards the successful outcome of each and every one of your contract-related home maintenance and improvement projects.

*Protocol & Performance-HGRBS

This is a free online 2-week crash course for private home residents interested in learning quite a bit more than most about successful home improvement strategies in a relatively short time.

Major Benefit: Resident/participant leans more about these matter in 2-weeks than most other residents will learn in a lifetime [In the crash course, residents learn “how” and “why” this is so];

  • Weekly Lessons for the Home-Roberts

This is a free online weekly course offering facsimiles of legal documents which are specific to matters of home maintenance and improvement. For this online course, residents are encouraged (in the privacy of their own homes) to give themselves at least “1 Week” to learn the function, use, and utility of the form highlighted for the week’s study.

Each week, on the study page of the site, there is normally a comparable full-flown pictorial of the document to be studied for the week. The pictorial of the document has a link conveniently embedded where the resident can click on the image for the actual download. For those who have Desktop and Laptop capability, each document can also be printed out on 8.5”x11” bond.

Major Benefit: Since, in contract-related home projects, the use of the right legal forms, at the right time, gives the homeowner maximum control over the nature, conduct, and parameters of the project, there is far greater likelihood that the homeowner’s project wishes will be met or exceeded.

*American Homeowners Fast Track 

This is a very special website which offers invaluable free information for American private home decision makers about making the best possible decisions, for the best possible contractors, for the best possible results on their home maintenance and improvement projects.

The center of this website is the availability of free online booklets/tutorials which are especially customized for each geographic region (state, commonwealth, District of Columbia) on the “Fast Track A” page of the site.

Major Benefit: Private home heads of all major geographic regions of the United States are able to access invaluable information (without cost/without solicitation) customized to only their specific geographic region (state, common wealth, District of Columbia).

*Home Service Validation System… 

This vital website introduces what is regarded as the “Nation’s First Standardized Contractor Screening System.” “Service Validation” is new vernacular for “contractor vetting” or “due diligence.” What is introduced here is an entirely new aggressive approach to screening contractors who are candidates for residential projects. This is also free (without charge/solicitation) to U.S. private home heads.

Major Benefit: Private home decision makers work more responsibly and efficiently towards scouting, selecting, and hiring only the BEST contractors for their special home maintenance and improvement projects.

*Private Home Priorities – Washington

Presently, this is the only HGRBS site which is specific to only the state of Washington. It is invariably for sharing free crucial information and tips with indigenous homeowners in relation to authorizing home maintenance and improvement projects through incorporating the assistance of contractors who work residentially.

Major Benefit: Better preparedness for making the right choices in contract-related matters of home maintenance and improvement.

Special News About Our Information Support Resources for U.S. Private Home Heads

There are several critical information resources which are available to you online and free of charge, without solicitation for donations. These are part of the irrevocable HGRBS “Free Service Policy.” Please, take advantage of any or all of these. Each is especially designed for you to study in the confidence/privacy of your own home towards maximizing your personal leverage and control towards the successful outcome of each and every one of your contract-related home maintenance and improvement projects.

Protocol & Performance-HGRBS

This is a free online 2-week crash course for private home residents interested in learning quite a bit more than most about successful home improvement strategies in a relatively short time.

Major Benefit: Resident/participant leans more about these matter in 2-weeks than most other residents will learn in a lifetime [In the crash course, residents learn “how” and “why” this is so];

Weekly Lessons for the Home-Roberts

This is a free online weekly course offering facsimiles of legal documents which are specific to matters of home maintenance and improvement. For this online course, residents are encouraged (in the privacy of their own homes) to give themselves at least “1 Week” to learn the function, use, and utility of the form highlighted for the week’s study.

Each week, on the study page of the site, there is normally a comparable full-flown pictorial of the document to be studied for the week. The pictorial of the document has a link conveniently embedded where the resident can click on the image for the actual download. For those who have Desktop and Laptop capability, each document can also be printed out on 8.5”x11” bond.

Major Benefit: Since, in contract-related home projects, the use of the right legal forms, at the right time, gives the homeowner maximum control over the nature, conduct, and parameters of the project, there is far greater likelihood that the homeowner’s project wishes will be met or exceeded.

American Homeowners Fast Track 

This is a very special website which offers invaluable free information for American private home decision makers about making the best possible decisions, for the best possible contractors, for the best possible results on their home maintenance and improvement projects.

The center of this website is the availability of free online booklets/tutorials which are especially customized for each geographic region (state, commonwealth, District of Columbia) on the “Fast Track A” page of the site.

Major Benefit: Private home heads of all major geographic regions of the United States are able to access invaluable information (without cost/without solicitation) customized to only their specific geographic region (state, common wealth, District of Columbia).

Home Service Validation System… 

This vital website introduces what is regarded as the “Nation’s First Standardized Contractor Screening System.” “Service Validation” is new vernacular for “contractor vetting” or “due diligence.” What is introduced here is an entirely new aggressive approach to screening contractors who are candidates for residential projects. This is also free (without charge/solicitation) to U.S. private home heads.

Major Benefit: Private home decision makers work more responsibly and efficiently towards scouting, selecting, and hiring only the BEST contractors for their special home maintenance and improvement projects.

Private Home Priorities – Washington

Presently, this is the only HGRBS site which is specific to only the state of Washington. It is invariably for sharing free crucial information and tips with indigenous homeowners in relation to authorizing home maintenance and improvement projects through incorporating the assistance of contractors who work residentially.

Major Benefit: Better preparedness for making the right choices in contract-related matters of home maintenance and improvement.

*Your are cordially invited to tune to episodes of my podcast show especially for U.S private home heads “Private Home Decision Makers U.S. A. … …“ each Saturday evening 9 PM (PST), and to also feel completely free to take advantage of all the additional strategic home ideas offered in the archives on board!

Better Decisions, Better Results!”

 


Lecture On Applied Appliances - Saga of the Maytag Man - Series No. 8 [PHDMUSA]

"Lecture On Applied Appliances ... ..." is the only of this series which actually addresses the fact that in spite of how some can easily delegate the status of "just something in the house" to appliances, that, they are more. We discover and dissect reasons appliances are very much "part of the home." It follows that, since this is invariably proven to be true, that when they breakdown or are in need of repair or replacement, it becomes a "home maintenance/improvement" project. Further, we investigate the fact that companies which normally respond to issues for appliances which malfunction are actually "contract firms," and if the technicians who arrive own these contract firms (more colloquially known as "appliance repair shops"), then they are "contractors." They are not just technicians or repairmen. This is especially so if they are not sub-contracted out by the contract firms or employees, thereof. These revelations rate a very special concern since the people considered for possibly diagnosing and troubleshooting your home appliance challenges are treated with far less precaution than those who are summoned to install drywall, paint a room, repair staircases, replace gutters, etc... etc ... However, the purpose of "Lecture On Applied Appliances ... ..." is to share with dramatic emphasis the fact that since "appliance repair shops" are actually contract firms, and since the people operating them are "contractors," there should be no less protocol for running a thorough reputation check or service validation as you would any other contractor. The reason is that the risks are about the same.. Scandalous contractors have long since infiltrated and discredited the ranks of honest contractors in every conceivable aspect of "the trades," including home appliances. In this work, you also see how the traditional image of "The Lonliest Guy In Town" (The Maytag Man) also factors into the trust levels which many of our private home heads have for appliance technicians. This is especially so for our older population. However, there are many of the younger contingent among us whom have also seen and relished that image catching the "re-runs." This is only a contributory factor among others (rather than the major) which influences less aggressive or assertive approaches towards appliances technicians. Nevertheless, once you experience this close examination of true-to-life situations, you will be convinced that it is earnestly necessary to be a bit more particular about the sort of appliance" technician" you invite into your home. Most certainly, you will find there is not a "Maytag Man" among them! "Lecture On Applied Appliances ... ..." is most certainly an eye-opener for any U.S. private home head in terms of appliance repair shops and the appliance repair techs who own and operate them. This moment will most certainly provide you with a far better view of their actual status with respect to "the trades." And, perhaps, you will fine tune your protocol for home improvement accordingly.

  • ISBN: 9781370619078
  • Author: RB Roberts
  • Published: 2017-05-01 17:20:09
  • Words: 4214
Lecture On Applied Appliances - Saga of the Maytag Man - Series No. 8 [PHDMUSA] Lecture On Applied Appliances - Saga of the Maytag Man - Series No. 8 [PHDMUSA]