Lisa was not in the crowd. With mounting anxiety Jeannie returned to the security guard at the door. "I think my girlfriend may be in there," she said, hearing the tremor of fear in her own voice. "I am not going after her," he said quickly. "Brave man," Jeannie snapped. She was not sure what she wanted him to do, but she had not expected him to be completely useless. Resentment showed on his face. "That's their job," he said, and he pointed to a fire truck coming down the road. Jeannie was beginning to fear for Lisa's life, but she did not know what to do. She watched, impatient and helpless, as the firemen got out of the truck and put on breathing apparatus. They seemed to move so slowly that she wanted to shake them and scream: "Hurry, hurry!" Another fire truck arrived, then a white police cruiser with the blue-and-silver stripe of the Baltimore Police Department. As the firemen dragged a hose into the building, an officer buttonholed the lobby guard and said: "Where do you think it started?" "Women's locker room," the guard told him. "And where is that, exactly?" "Basement, at the back." "How many exits are there from the basement?" "Only one, the staircase up to the main lobby, right here." A maintenance man standing nearby contradicted him. "There's a ladder in the pool machine room that leads up to an access hatch at the back of the building."