Amazon Echo User Guide
Newbie to Expert in 1 Hour!
by Tom & Jenna Edwards
Copyright © 2015 by Tom Edwards & Jenna Edwards – All rights reserved.
Amazon Echo is a trademark of Amazon Inc. All other copyrights & trademarks are the properties of their respective owners. Reproduction of any part of this eBook without the permission of the copyright owners is illegal – the only exception to this is the inclusion of brief quotes in a review of the work. Any request for permission should be directed to [email protected]
Table of Contents
Other Books by Tom & Jenna Edwards
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Welcome and thank you for buying the Amazon Tap User Guide: Newbie to Expert in 1 Hour!, a comprehensive introduction and companion guide to the exciting possibilities that the Tap bluetooth speaker and personal assistant has to offer.
Do You Need This Book?
We want to be clear from the very start – if you consider yourself tech savvy, e.g. the kind of electronics user that intuitively knows their way around any new device or is happy Goggling for answers, then you probably don’t need this book.
We are comfortable admitting that you can probably find most of the information in this book somewhere on Amazon’s help pages or on the Internet – if, that is, you are willing to spend the time to find it!
And that’s the point… this Amazon Tap book is a time saving manual primarily written for those new to streaming media devices, bluetooth devices and tech that works in tandem with your PC or mobile device.
If you were surprised or dismayed to find how little information comes in the box with your Tap and prefer to have to hand, like so many users, a comprehensive, straightforward, step by step Amazon Tap guide, to finding your way around your new device, then this book is for you.
Furthermore the Amazon Tap is a brand new piece of kit and there will be new features, channels and games, not to mention Amazon Tap tips and tricks, appearing constantly over the coming months. We will be updating this Amazon Tap manual as these developments unfold, making it an invaluable resource for even the tech savvy.
Even if you are buying the first edition of this Amazon Tap instruction book, never fear, you too can keep up to speed with all the new Amazon Tap updates by signing up to our so you’ll never miss a thing.
How To Use This Book
Feel free to dip in and out of different chapters, but we would suggest reading the whole book from start to finish to get a clear overview of all the information contained. We have purposely kept this book short, sweet and to the point so that you can consume it in an hour and get straight on with enjoying your Amazon Tap.
This Amazon Tap user manual aims to answer any questions you might have and offer Amazon Tap information including:
p<. What is the Amazon Tap and how does it work?
p<. What does the Tap do?
p<. How to setup your Tap
p<. How to setup Alexa
p<. How to manage your Amazon Tap account
p<. Amazon Tap and Alexa
p<. Amazon Tap tips
p<. Amazon Tap specifications
p<. Amazon Tap settings
p<. And a general Amazon Tap review
This Amazon Tap tutorial will also look closely at Amazon Tap features including:
p<. The Amazon Tap voice remote (including Amazon Tap voice commands)
p<. The Amazon Tap Alexa app
p<. Amazon Tap extras
p<. The Amazon Tap shopping list and to do list
p<. Amazon Tap radio, music and news
p<. How to use Amazon Tap IFTTT
p<. Amazon Tap smart devices (including home hubs and lights)
p<. Amazon Tap accessories
p<. Plus much, much more….
And for further Amazon Tap customer support we have links to
p<. Amazon Tap customer service
p<. Amazon Tap discussion forums
p<. Amazon Tap feedback
p<. Amazon Tap quick start guide
p<. Amazon Tap videos
p<. Amazon Tap Help Pages, help desk and community
As we will be updating this book on a regular basis we would love to get your feedback, so if there is a feature that you find confusing or something else that you feel we’ve missed then please let us know by emailing us at [email protected] Thank you!
So without further ado let’s begin…..
1. WHAT IS AMAZON’S ECHO?
The Amazon Echo is a sleek personal assistant that is becoming more useful all the time. Amazon is consistently developing new capabilities and updating your Echo via its Wi-Fi connection. While you might first think that Amazon Echo is little more than a technological novelty that can do a few cool things, it has become a valued asset in the time we’ve been using it.
We turn to the Echo throughout the day for news, weather, music and general information. It assists us in many ways with time management and scheduling, home automation, online purchasing, communication and social media, with more uses being added on a regular basis.
This guide will help you get the most fun and functionality from your Amazon Echo. We want to set your mind at ease from the very beginning: Setting up the Amazon Echo is simple. From there, each step in tailoring this smart device to fit your lifestyle is easy and takes just a few minutes.
To personalize the interaction, Amazon has given the device the name “Alexa,” and that is the wake word used to activate it.
Talking with the device really is like a conversation due to its pleasant and fluid voice, and “she” will soon be assisting you in lots of wonderful ways.
By the way, if you find it odd to address an inanimate object using a woman’s name, the alternate wake word is “Amazon.” We’ve tried both and have finally stuck with Alexa. It seems perfectly natural.
The Alexa app is a vital piece of the Amazon Echo system. In short, the App is a piece of software easily downloaded to your smart phone, tablet or PC, and it works in tandem with the Echo to allow you to get the most from its capabilities.
The app is, essentially, the remote control center for the Echo. We explain it fully in this guide see .
Voice recognition software is the key to your communication with the Amazon Echo. The device is programmed to understand North American English and will comprehend most users without a problem.
We’ve had some fun speaking to the device using exaggerated intonations and inflections including a variety of badly performed accents, and Alexa has understood us remarkably well. If you do, however, experience a communication barrier, don’t despair.
The Amazon Alexa app provides Alexa with voice training. The technology “teaches” the Echo to understand you when you say such things as “Alexa…”
p<. What time is it?
p<. Set an alarm for 8 a.m.
p<. Set the timer for 10 minutes.
p<. How is traffic?
p<. How many cups in a quart?
p<. Tell me a joke.
p<. Play music by Bruno Mars.
p<. What is the weather in Chicago?
p<. Add olive oil to my shopping list.
p<. Remind me to do the laundry.
The Voice Training tab is at the bottom of the left side of the app page, and you might have to scroll down to locate it.
During the Voice Training session, you’ll be asked to repeat 25 phrases to give the Echo software the opportunity to “learn” how you speak.
Now, let’s introduce this attractive cylinder and how it works. You’ll notice two buttons on top of the Echo. The first is the Microphone On/Off Button.
When they are switched on, the microphones are listening for you to speak the wake word. When turned off, the mics can’t hear you. It’s that simple.
You might turn off the microphones if you’re using the Amazon Echo remote, which is sold separately. We’ll explain how easy it is to communicate with the Echo using the remote in .
The second button on top, the one with the single raised dot, is called the Action Button. It can be used to wake the Echo in lieu of saying the wake word, turn off a timer or alarm sound and enter Wi-Fi setup mode.
A light ring circles the top of the device and serves as an indicator of the Echo’s status. Here’s a complete list of the light ring colors and what they mean:
p<. Solid blue with spinning cyan lights: The Echo is starting up when first plugged in.
p<. All lights off: The Amazon Echo is waiting for you to wake it using the wake word or the action button, or it is unplugged.
p<. Solid blue light except for a small cyan section: The Echo is listening to you or replying; the cyan shows which of the seven microphones is picking up your voice.
p<. Flashing blue and cyan lights: The Amazon Echo is processing your request.
p<. Alternating blue and cyan lights: The device is giving a longer answer.
p<. Solid red light: The microphones on the Echo have been turned off – To turn them on, press the Microphone button on top of the unit.
p<. White light: The Echo’s volume is being adjusted.
p<. Oscillating violet light: An error has occurred during Wi-Fi setup.
The Amazon Echo is equipped internally with seven microphones to pick up your voice from any direction. They are turned on using the Microphone button. When it is on, the device starts listening and is ready to assist you when you say the wake word or press the action button.
The Volume Ring encircling the Amazon Echo allows you to raise the volume by turning it clockwise for less volume and counter-clockwise for more. The light ring will respond with a white light to indicate the volume level of the Echo. You can also give voice commands for this such as, “Alexa, louder, softer, volume 5”.
The last physical characteristic to note is the Power LED light located near the bottom of the Echo, above where the power adapter enters it. This is an indicator that provides information about the Echo’s connection to a Wi-Fi network:
p<. Solid white light: Connected to Wi-Fi
p<. Solid orange light: Not connected to Wi-Fi
p<. Blinking orange light: Connected to Wi-Fi, but not connected to the cloud (i.e., not able to access information).
Here Are the Echo’s Technical Specs
Dimensions: This cylindrical speaker is 9.25 inches tall with a diameter of just 3.25 inches.
Device Type: Wireless speaker
Connections: Bluetooth, Wi-Fi
p<. 1 – Woofer, 2.5 inches
p<. 1 – Tweeter, 2 inches
Available colors: Black
How Does it Compare With the Competition?
We compared the Amazon Echo with its competition two primary ways – how it functions as a personal assistant and the quality of the sound it delivers.
Siri is software you might already use. It is part of the iOS mobile operating system on the iPhone and other Apple devices. Like the Echo, Siri is an intelligent personal assistant that provides information. The Echo feels like Siri in a tower with one important difference: The voice quality of Alexa is more human, less robotic. Talking with Alexa feels like a conversation while getting information from Siri is more like extracting information from a knowledge vending machine.
In Siri’s favor, it is a mobile application while the Echo is more stationary because it must be plugged in. Even unplugging the Amazon Echo and moving it to a different room requires a brief re-start period when you plug it back in. The Echo has clearly been designed to be a fixture in your home. You might say Amazon wants Alexa to be part of the family.
Furthermore Siri has been around a good deal longer and is a bit more advanced in terms of what it can do than the Echo, we especially like being able to dictate text and emails via Siri. However we don’t think this will be the case for long, within a year we predict that Alexa will have fully caught up and possibly surpassed Siri.
Now, since the Amazon Echo is a wireless speaker, it’s worth comparing its sound to speakers from the top competition like SONOS and Bose.
The SONOS Play:1 is technically quite similar to the Amazon Echo, though it doesn’t include voice recognition. The speaker drivers are about the same size and offer the same capacity as the Echo, and hence, the audio output and sound quality seem to us to be equal.
Neither unit is portable, as both must be plugged in. In terms of performance, the Echo has the advantage of being equipped with Bluetooth technology. Just a few simple commands are required to pair it with other devices using the Amazon Alexa app. It takes less than a minute to start playing music on the Echo that is stored on our phones.
The Bose SoundLink Color is a Bluetooth speaker like the Echo, and we both think its sound is slightly superior. Most noticeably, the SoundLink Color delivers deeper bass than the Echo. A second advantage for the Bose device is that it is battery-powered and therefore portable. It goes with us on vacation while the Echo stays home.
Where the Bose SoundLink Color falls short is that it doesn’t have voice recognition and is not a personal assistant device.
Conclusion: You can buy Bluetooth speakers with superior sound quality and at the time of writing Siri is a little more sophisticated than Alexa but…the Echo is the only device that offers both a Bluetooth speaker and personal assistant which to our mind puts it above its competition.
2. SETTING UP YOUR AMAZON ECHO
The setup was super-quick, and much of it happened automatically with little or no input from us. Here are the details.
What’s in the Box
p<. Amazon Echo
p<. Power Adapter
p<. Quick Start Guide
The Amazon Echo remote, which you might find very handy, is sold separately by Amazon for $29.99. However, it is not needed in order to use your Echo.
Setting up the Main Unit
Locate it where you spend most of your time. Much of the time, ours is in the kitchen on the breakfast bar. We frequently move it to the bedroom, living room and office, but one of us usually takes it back to the kitchen. When it is plugged into the new location, it reconnects to our Wi-Fi system by itself in 30 to 75 seconds.
Amazon recommends that the device be placed at least eight inches away from walls and windows to ensure clear communication, perhaps to avoid confusing the Echo with an echo! We’ve tried it against a wall, and it worked fine. Just keep that tip in the back of your mind in case your Amazon Echo parked on a window sill or near a wall is having communication problems.
Plug the power adapter into the Echo and into a 110-120 volt outlet. The light ring will turn blue to acknowledge that it is powered and then turn orange. At this point, Alexa will greet you with “Hello”.
Now, it’s time to get familiar with the Amazon Alexa app.
Accessing the Alexa App
Setting up the Amazon Echo takes just a few minutes using the quick-start guide included in the package, and it worked flawlessly when we tried it. First up visit on the device (mobile phone, tablet or pc) that you intend to use for controlling the Echo via the Alexa app.
When you click Download now you will be redirected to the relevant appstore for your device where you can download the app. Should you for some reason want to do this independently of the setup process to access the following app stores:
p<. Amazon Appstore
p<. Google Play
p<. Apple App Store
The app can also be used on your computer using a supported browser, currently Chrome, Safari, Firefox and Internet Explorer. Again just type in to get started.When using your computer to access and operate the app everything is done in your browser so you won’t be downloading any software using this method.
Connecting to Wi-Fi
The Alexa app walks you through the short process of connecting the Amazon Echo to a Wi-Fi network. Have your Wi-Fi password available. The password is usually located on the Wi-Fi router. If it’s not there, contact the company that provides your Internet service.
Note: the Echo does not support enterprise or ad-hoc/peer-to-peer networks, though it is unlikely that your network is one of these types.
Once the app is downloaded, go to the Amazon Alexa app homepage. Open the navigation panel on the left, and select Settings > Echo > Set up a new Echo. By the way, this sequence means you should:
p<. Select Settings from the options on the Amazon Alexa app homepage
p<. Select Echo from the options that appear
p<. Select Set up a new Echo from the fresh set of options you’re given
The next step is to press and hold the Echo Action Button for about five seconds. As you might recall, that is the button on top of the cylinder with the single raised dot. The light ring will turn orange while your mobile device, if using one with the Echo, connects to it.
In the app, a list of one or more Wi-Fi networks will appear. Choose your Wi-Fi network, and enter the network password if necessary. Select Connect. If your network isn’t on the list, scroll down to select Re-scan to search again or choose Add a Network and follow the instructions that appear.
When we did this, we didn’t strictly time the process. It seemed to take more than a minute and less than three for the Echo to connect to the network. When it did connect, a confirmation message appeared on the Set up a new Echo page of the app….so be patient.
You’re now ready to return to the app Home Page, which you’ll find at the top left of the screen, to begin using your Amazon Echo.
Start by addressing the Echo with the default wake word “Alexa”. The wake word can be changed to “Amazon” by selecting Settings > [Your Name]‘s Echo > Wake Word > Amazon > Save.
Where it says [Your Name]‘s Echo above, we mean the name you change your Echo to during the “Set up a new device” process. We named our Echo ‘Jenna’s Echo’, so in our case it would be Settings > Jenna’s Echo > Wake Word > Amazon > Save.
If we ever want to change the name there’s an option to change it, just go to Settings > Jenna’s Echo > Device name > Edit
3. USING THE ECHO REMOTE
If you’ve purchased an Amazon Echo remote, now is a good time to set it up and put it into action. While the remote isn’t needed, those who have one find it to be very useful.
Pairing the Remote
To start, make sure the two AAA batteries have been inserted and that they’re oriented properly. In most cases, the remote will automatically pair with the Echo. If it does not:
p<. Go to the Alexa app
p<. Open the navigation panel on the left
p<. In the Settings, select your Echo
p<. Then select Pair Remote
The Amazon Echo will search for the remote and connect to it shortly. If this doesn’t work, press and hold the Play/Pause button on the remote for a few seconds, and repeat the process.
If you ever want to remove the remote and pair a new remote to the Echo, choose the Forget Remote option in the settings under your Echo. Add the new remote using the steps above.
One of the remote’s most popular features is that it gives you the ability to use the Amazon Echo even when the microphones have been turned off. The Echo is still able to receive questions and commands via the remote control and will respond.Use the button on top of the cylinder to turn off the mics. The light turns red and stays red while the microphones are off.
We use this feature in two different scenarios. First, we use the remote when there is noise in the room – people conversing nearby, the TV or sound system on – that might disrupt communication.
Imagine starting with, “Alexa…”, and as you’re asking for weather information, the microphones pick up a football game on TV. You’ll get a response such as, “Hmmm, I can’t find the answer to the question I heard.”
When using the remote, the Echo receives requests digitally rather than audibly, and it processes them without audio interference.
We also choose this feature at a distance from the Echo and don’t want to have to speak loudly to converse with it (or are too comfortable on the couch to get up!) Here are tips for such occasions:
p<. Keep the remote handy, so you won’t have to get up from your relaxing spot.
p<. You might need to turn up the Echo’s volume by requesting, “Alexa, volume 8,” for example, or, “Alexa, louder,” and then making your request again.
p<. Communicate using the remote the same way you would speak directly to the Echo.There’s no need to yell, like we did at first, because it is the remote that hears your request and sends it on to Alexa.
To communicate via the remote, simply speak into it as you would speak directly to the Echo, starting with the wake word. If there is consistent noise near the Echo, you might need to turn off the microphones via the button on top of the cylinder. The light ring turns red and stays red when the mics are off. Push the button again to turn them back on.
If you already have the Amazon Fire TV, this remote should be quite familiar. If not, learning to use it will still be very easy.
4. USING THE ECHO AS A BLUETOOTH SPEAKER
One of the attractive features of the Amazon Echo is that it can be used as a free-standing Bluetooth speaker, and the sound quality is very good. This enables you to stream music or other content from any Bluetooth-equipped device such as your phone, tablet or computer.
To stream content using the Echo as a Bluetooth speaker, it must first be paired to the device containing the content you want to hear. This is done by finding and accessing the Bluetooth settings of the PC, phone or tablet you want to pair your Echo with.
Obviously the location of the Bluetooth settings will vary from device to device, they are typically found in the general Settings menu of your device. On a computer, they are usually found using the search function. For example, you can use the search box on the Start panel for Windows to find the Bluetooth settings.
Here’s a quick guide to pairing the Echo with a mobile device using either voice commands or the Amazon Alexa app.
Say, “Alexa, pair”. The Echo will reply with “Ready to pair” and will give you instructions on how to proceed doing the following:
p<. Browse the Bluetooth settings on the device to locate and choose “Echo-###”.
p<. Open the Bluetooth settings, and the Echo should appear within a few seconds. When it does, select it.
p<. When the pairing is completed, the Echo will say, “Connected with Bluetooth”.
p<. When you no longer want the mobile device paired to the Echo, say, “Alexa, disconnect” and the pairing will be terminated.
Pairing by Using the Alexa App
p<. Open the left navigation menu, and select Settings
p<. Select the Echo. If you have more than one Echo, choose the one you want to pair by selecting the name you’ve given it.
p<. Select Bluetooth > Pairing Mode, and the Echo will say, “Ready to pair”.
p<. From the Bluetooth Settings on your mobile device (typically accessed from the general Settings menu), select “Echo###”.
p<. Open the Bluetooth settings on the device, and choose the Amazon Echo you want to stream content to. The Echo should appear within five seconds.
p<. When pairing is completed, the Amazon Echo will reply, “Connected with Bluetooth”.
p<. When you’re finished using the Echo as a Bluetooth speaker, say, “Alexa, disconnect” and the connection to the mobile device will be ended.
When a Bluetooth device is paired to your Echo, you’ll enjoy hands-free control with commands such as, “Alexa…
It should be stressed that before you can use these commands you need to start playing something via your paired device, play an album in your iTunes app for example. We found through experience, though the , that if you request specific songs, albums or artists from the music stored on your phone or other Bluetooth device, the Echo will disconnect from the device and search for the music in your Amazon Echo library. So you can only use these voice commands to control content that is already playing.
To reconnect to the Bluetooth device, simply say, “Alexa, connect”, and press play on the device to continue listening.
Unfortunately, the Echo can’t yet receive phone calls, text messages or other notifications from your mobile device. Additionally, audio from the Amazon Echo can’t be sent to other Bluetooth speakers or headphones.
5. AMAZON ALEXA APP BASICS
The smart Echo Bluetooth speaker and the Amazon Alexa app work together as a team to create a really cool personal assistant that we expect to become more competent as time goes by, via Amazon updates and the addition of new third-party partners. Together, the app and device form a system called Amazon Echo. This chapter is an overview of the Alexa app and how to use it.
We first explored the app on our laptop because navigation is simpler and the large screen is easier to see. Once we were familiar with the app, working with it from a cell phone is a snap.
The Home Screen is divided into two sections. The Menu is on the left edge, and the rest of the screen is taken up with the dialog cards. One card is created for each request made of Amazon Echo.
When you select the down arrow on any card, the option is given to provide feedback to improve your Amazon Echo’s voice recognition. What Alexa heard is listed with the question, “Did Echo hear you correctly?” Answer Yes or No. You’ve also got the option to remove the card.
At first, we gave feedback and deleted a few cards to reduce clutter, but we mostly forgot about it pretty quickly.
Now the only time we choose the down arrow and give feedback is if the Echo did not hear us correctly, a rare occurrence. We also occasionally scroll back through the cards to locate a song/playlist/station we enjoyed but forgot to get the name of.
Depending on the type of request that produced the card, you’ll have more options. For example, if you’ve requested Echo to play something from your Amazon Music Library, the card includes options to Search the Amazon Digital Music Store for similar music, Search Amazon Prime for free music and Browse your library for similar choices.
Cards for information requests will include the option to Search Bing for the topic.
If you choose the Learn More option in blue on any card or at the top of the list of cards, the Amazon Echo FAQs appear. There are 12 questions, and they’re worth reading over.
The Amazon Alexa app menu on the left gives these choices:
p<. Home: When Home is selected, your list of cards appears.
p<. To-do List: Add by voice or manually; keep track of what’s been done and still needs doing.
p<. Shopping List: Add by voice or manually; cross off items you’ve purchased; shop for the object on Amazon or Bing.
p<. Timer: Set, pause, continue and cancel timers up to 23:59:59.
p<. Alarm: Set an alarm for up to 24 hours, and toggle it on or off.
p<. Your Amazon Music Library: All your purchased and free music from Amazon is available here.
p<. Prime Music: If you have an Amazon Prime membership, you can access more than 1 million songs, albums and artists here; if you don’t, choosing this tab will take you to an Amazon Prime signup page.
p<. Pandora: Synch your Pandora account with Amazon Echo, and play your tunes through its Bluetooth speaker.
p<. iHeartRadio & Tunein: Create accounts with these streaming radio services, and make the most of them with Amazon Echo.
p<. Audible: If you’re an audiobook fan, this is where you make the most of your books using Echo.
p<. Settings: We’ll refer to Settings throughout this guide to help you manage your Amazon Echo and account.
p<. Things to Try: This list shows you how to get the most from Amazon Echo through topics like What’s new, Do more with your Echo and tips for managing the app.
p<. Help: Just what it says – answers to all your questions including the Amazon Echo User Guide.
p<. General Feedback: Select an issue such as voice requests or the Alexa app and tell Amazon what you think.
p<. Voice Training: Repeat 25 phrases given, and Amazon Echo will learn how you speak various words and sounds to better understand you.
You can manage the history of your dialog with Amazon Echo in much the same way as you manage your computer’s history. Go to Settings > History where you’ll find the complete list of requests and commands.
We occasionally scroll down the list to find a station we were playing or retrieve an answer to a question we asked. Provide feedback or delete any request by selecting the down arrow.
If you prefer to delete all voice recordings, go to Manage your Content and Devices, and select the Your Devices tab. Choose the Echo, and a popup window will appear where you can delete or cancel the delete request. Keep in mind that Amazon Echo has been learning how you speak to give more consistently accurate answers. If you delete your voice recordings, you might find that the Echo’s ability to understand you is reduced. See our for more information.
Now that you’ve been introduced to your new personal assistant, it’s time to get to know Alexa more thoroughly and find out what her true capabilities are.
We’ve created this section from our experience, and it’s intended to be a guide you can refer to in the days ahead to maximize the fun and usefulness of your Amazon Echo and to minimize the hassle. Let’s start with the Echo’s strongest feature…Audio!
6. MUSIC, RADIO AND AUDIO
We’re music fans, and you probably are too. Amazon gets this, so it built the Echo to deliver real listening pleasure. Let’s look at the top music services supported by the Amazon Echo.
Amazon Prime Music: What it Offers
There’s a long list of benefits for using Amazon Prime including Prime Music. There’s a if you want to try it out before making a commitment.
With Prime Music, available to Prime members in the U.S., you have unlimited ad-free access to more than a million songs in addition to complete albums and stations created for all major music genres.
Within the Amazon Alexa app, there are two Amazon music tabs to choose from. The first tab is Your Amazon Music Library which contains all songs, albums and lists you have downloaded in your standard Amazon account.
Using the Amazon Music Importer, you can add up to 250 songs from your computer to your Amazon Music Library to play on Amazon Echo and other devices. We explain more about Prime Music and downloading or uploading music to and from your Amazon Music Library in our book
The second tab is the Prime Music tab where you can browse all Stations, Genres and Playlists that are available to Prime members.
Setting Up your Prime Music Account
When you order Amazon Prime, you’ll be taken to the Prime Welcome page where you can explore its benefits including Prime Music. Scroll down the page to the music information and choose “Discover Prime Music”.
In addition to the Echo, you can listen to Prime Music on a wide range of devices including iOS and Android phones, your PC or Mac and Amazon products such as the Fire phone, Fire tablet and Fire TV Stick.
It would be an understatement to say that there are a lot of musical options on the Prime Music homepage. Frankly, there are so many options, and so many of them overlap, that it was initially confusing.
Think of it this way: The Amazon Prime music categories discussed below attempt to organize the entire catalog of modern music into logical groups which Amazon term as Stations, Genres and Playlists. There aren’t hard and fast distinctions between these groups.
We quickly realized that there are just too many options to get a handle on easily so we adopted an adventurous, open-minded attitude. We pick a station or playlist that sounds good to us, and wait to hear what songs are included in the collection. We then note the station and return to it or avoid it based on our tastes.
Okay, with that perspective in mind, here is an overview of the musical groupings. Take a relaxed hour or so to explore what’s available and get a feel for what directions you want to explore first.
All Stations: The dozens of stations cover all the musical styles we’re familiar with, and we’re music buffs, plus lots we’re not acquainted with but look forward to exploring. Here’s something we didn’t expect when we began to listen: Stations named for a specific artist play that artist as well as similar artists. For example, the James Taylor station plays plenty of JT, of course, but also Christopher Cross, Joni Mitchell, Jim Croce, Gordon Lightfoot, Carole King, Jackson Browne, etc.
Genres: The genres are divided into favorites such as Alternative, Blues, Children’s Music, Classical, Classic Rock, Decades, Gospel and Pop. Each genre offers stations named for artists, decades and styles.
Playlists: There are thousands of Playlists that give you a more specific slice of the types of music you like, and your options are incredibly diverse. You can search Playlists by genre, artist, mood or decade to locate those that appeal to you. Select “Add Playlist to Library” and the list will be stored there to be played on your Amazon Echo, phone or other device using the Alexa app.
Albums & Songs: More than 1.5 million songs and almost a thousand complete albums are available for you to add to your Music Library.
See what we mean? Amazon Prime offers a torrent of music, and there are innumerable places to jump into the rushing waters. We think you’ll enjoy the ride, as we do.
Controlling Prime Music with your Echo and App
Using voice, it is as easy as saying, “Alexa, play Classical for Focus” to get the music started. The Amazon Echo will reply with “The Playlist Classical for Focus,” and Bach’s Brandenburg Concerto No. 3, Handel’s Water Music Suite No. 1 and other great pieces will fill the air through the Echo’s quality speaker. Once the chosen list is playing, Alexa will respond to commands that control the music. These include, Alexa:
p<. What’s playing?
p<. Turn it up or Softer
p<. Volume 5
p<. Skip or Next Song
p<. Pause, Resume or Continue
p<. Buy this song
p<. Add this song (to your Amazon Music Library)
When using the Alexa app instead or your voice, simple taps or clicks are all that are needed to choose the music you want to play. When you’ve made your choice, a player appears with options for play, pause, skip ahead, go back or shuffle the music.
You can also select the Thumbs Up or Thumbs Down symbols, or say, “Alexa, I like/dislike that song”. Alexa will respond with, “Okay, rating saved”, and Prime will remember your preferences for the next time you select that Station or Playlist.
Pandora: What it Offers
Similar to Tunein and iHeartRadio, Pandora offers hundreds of customized stations in more than 40 genres. There are standards such as Blues, Classical and Comedy and quite a few unique offerings like BBQ, Festivals and Musica Romantica.
Setting Up your Pandora Account
Select the Pandora tab on the left side of the Echo App to get started. You’ll have the option of signing in to an existing Pandora account or registering a new one. A new account requires providing your email, user name, password, gender and zip code.
Once you’ve signed in or created an account, Pandora is immediately supported by Amazon Echo. For those with an existing account, your stations will appear in My Stations, and you can alter or delete them as you wish.
Pandora Basic is free, but short commercials occasionally play between tracks. An upgrade to a premium account is available on the Pandora site. Premium accounts are ad free and allow more song skips. Currently, the upgrade is $4.99 per month or $54.89 annually.
You can use this link to upgrade –
Controlling Pandora with your Echo and App
If you've created a new Pandora account, start by selecting the +Create Station box at the top of the Pandora page on the Echo App. From there, you can use the box to search for an artist, genre or track, or you can see what's already available in the Browse Genre section.
When you select an existing station, it begins to play and also appears in the list entitled My Stations on the Pandora Home Page.
Select the down arrow to have the option of deleting the station. Pandora allows you to create up to 100 of your own stations to supplement what is already available. For example, we’re fans of a musical genre called reggaeton, and there’s not a pre-existing station for it.
However, when we typed reggaeton into the search box, several tracks came up. We selected the track Reggaeton Latino, and a station was created with that tune and similar songs. We spell this out in detail because there are no “how-to’s” given on the app. Some tasks, such as creating our own stations, we learned how to do through trial and error. However, as far as stations are concerned, there are already so many customizable stations within each genre of music, creating your own might not be something you’ll want to do anyway.
Any station’s playlist can be customized by eliminating unwanted songs from the list. Do this by saying, “Alexa, thumbs down”, or by selecting the downward-pointing thumb on the player at the bottom of the screen.
Note, however, you’ll only be able to delete or skip three songs on any list. The fourth attempt will produce a drop-down menu saying, “Our music licenses limit the number of songs you may skip.” In other words, you’ll have to listen to the remaining songs all the way through or choose a new station to play.
The Pandora player offers options to play, pause, go forward and go back. If you click or tap the small icon of the album cover for the song playing, you’ll get the full page view with a larger icon and a list of the songs as they play.
You’ll also have the option here to look at your stations history and the queue of songs that have played on the current station. Choose the down arrow of any of the songs in the queue to rate it, create a song or artist station, shop for the music at the Amazon Digital Store, Bookmark the song or give the song a rest by selecting “I’m tired of this track”.
You can use voice commands with Pandora on Echo, just as you can with the other services.
For more voice command options for Pandora, IHeartRadio, TuneIn and Prime Stations visit .
Spotify: What it Offers
This Swedish streaming service hooked up with Alexa after iHeartRadio and several others were onboard. In similar fashion, Spotify delivers music (30 million songs and counting) and podcasts to Echo users through searchable artists, albums, labels, genres and playlists.
While Spotify has both Free and Premium subscriptions, you’ll need to go with Premium to listen to the service with your Echo. The current cost for Spotify Premium is $9.99, but a 30-day free trial is available that gives you ad-free streaming, unlimited skips and play any track features.
Setting Up your Spotify Account
p<. Once you’ve established a Spotify accounting, synching it to the Alexa App on your laptop or phone will take just a couple of minutes.
p<. Open the Alexa App
p<. Browse the Menu, and select Settings
p<. Locate Music & Media, and choose Spotify
p<. Choose Link Account
p<. Log into Spotify with Facebook or with your username and password
Controlling Spotify with the Alexa App
Using voice commands: Speaking directly to the Echo or using the Echo remote, ask, “Amazon/Alexa, play Twenty One Pilots on Spotify.” It’s important to include “on Spotify” or Alexa will typically select music from Amazon Prime or another music service first. You can ask for a specific song name, playlist name, genre, artist, composer or Discover Weekly to hear what’s new. For example, say, “Amazon/Alexa, play songs by Carrie Underwood on Spotify,” or “Amazon/Alexa, play Work by Rihanna on Spotify.”
Command options are what you’d expect: Pause, resume, stop, mute, previous, next, shuffle, skip this song, volume 1-10, volume up/down, etc. Remember to use your wake word.
You can get answers to questions like, “what song is playing?” and “who is this artist?”
Using the Alexa App: The Player in the App shows you the current artists and gives you standard command options such as play, pause, skip, previous, next and shuffle.
Using the Spotify App on your phone: Select Amazon Echo from the device list. From there, voice commands will work.
Unlinking Spotify and Amazon Accounts
If you don’t want the accounts linked:
p<. Open the Alexa App
p<. Browse the Menu, and choose Settings
p<. Choose Music & Media
p<. Choose Spotify from the list
p<. Choose Unlink account from Alexa
p<. Choose the Unlink option
TuneIn: What it Offers
TuneIn is completely free, and setting up an account isn’t necessary. However, having an account allows you to “Follow” your favorite stations and shows and to Share them on Facebook, Twitter and Google Plus and Tumblr.
On TuneIn, you’ve got the opportunity to access more than 100,000 Internet radio stations including FM, AM, HD, LP and digital. Brands featured include ESPN, NPR, Public Radio International, CBS and C-Span. Your browsing options include much more than Music.
There is Local Radio, Sports, News, Talk and By Location along with popular shows featured in all of those genres. There are more than 4 million podcasts, concerts and interviews available too, a fact that sets TuneIn apart from its competitors.
Setting Up your TuneIn Account
As mentioned there’s no need to set anything up to use TuneIn, you can access and browse everything on offer by following the instructions below.
However if you do want to take advantage of some further features you can join TuneIn at . Signing up is a brief procedure that includes choosing a user name with an associated email address and a password. You also have the option of signing in with an existing Facebook or Google+ account, a step that simplifies accessing a new or existing account.
Once you have an account you can create and organize a library of your preferred categories, songs and artists that can be accessed and played on your Amazon Echo using voice or the app. Similar to Amazon Prime Music, there is a massive amount of content to explore on TuneIn, so enjoy the process of discovery!
Controlling TuneIn with your Echo and App
If you know the radio station name or station call sign or the name of the podcast, you can use voice commands to get exactly what you want. Examples include:
p<. Alexa, play The Bear, 98.1
p<. Alexa, play the Thundering Herd podcast
p<. Alexa, play A Prairie Home Companion
If you simply request the Echo to play NPR or CBS Sports, for example, the appropriate station in your market will be accessed. Ask the Amazon Echo to pause or resume as desired. You can also make other requests (ask a question or add something to your to-do list, e.g.) while TuneIn is playing, and the Echo will reply before returning to TuneIn.
The Echo App makes using TuneIn a snap. On the left side menu of the app, select TuneIn and browse with tabs for Local Radio, Trending, Music, Talk, Sports, News, By Location, By Language and Podcasts. Click or tap for dozens of options within each category. When you find what you want, click or tap it, and a player will begin to play the station or show.
IheartRadio: What it Offers
This network is a digital radio and content streaming service that includes thousands of live radio stations and podcasts from the US. iHeartRadio gives you the option to create personalized Custom Stations featuring your favorite artists or genre.
Music is just the beginning. Other categories include Business & Finance, Comedy, Entertainment, Food, Games & Hobbies, Health, News, Politics, Science, Spirituality and Sports. Each group offer numerous and wide-ranging options, so it will take you some time to explore what’s available and find shows you want to return to often.
Setting Up your iHeartRadio Account
To enjoy iHeartRadio on your Amazon Echo, no account is necessary. Simply use the Echo App to explore and listen. However, with an account, you can create Custom Stations and share them with others. Select the iHeartRadio on the Amazon Echo App and then click “Link your account now” to be taken to a special sign in/sign up page for activating you iHeartRadio with your Echo.
If you don’t have an account, set one up using an email address and password. You’ll also be asked to provide zip code, gender and agreement with the site’s Terms of Service. Another option is to link an existing Facebook or Google Plus account to create an iHeartRadio account.
Controlling iHeartRadio with your Echo and App
When you click or tap the iHeartRadio tab, your options appear in the main screen. They include Search for artist or station, Browse for Favorites you’ve chosen while using the network.
The Browse option gives choices for Live Radio, Perfect For (Kids, Working Out, Driving and more), iHeartRadio Originals and Shows. We had a lot of fun exploring the variety of choices available.
The Originals tab features dozens of unique stations including Golden Era musical numbers, Sippy Cup for pre-schoolers, Classical Genius featuring Mozart and his contemporaries, Workout Beats, All 60s, Road Trip and Chillax.
To use voice commands to play iHeartRadio, you have to know the name of the show, station or radio program you want to listen to. When requesting a radio station, your best bet to get it working is to refer to it with the exact title of the station as it is shown in the Amazon Echo App.
Some use call letters; others use a name such as The Bear or Kat Country. We had to experiment in order to access some stations. For example, we requested the station listed as New Country 96.3 KSCS.
When we asked for it by “New Country,” the Echo retrieved a top country hits station from Amazon Prime Music. We then asked for KSCS 96.3, and the radio station was properly accessed.
You can make requests of the Echo without first pausing iHeartRadio. The Amazon Echo will respond and then return to playing your iHeartRadio selection. Other control options include “stop, pause, resume, continue, play.” As you can see, the device responds to multiple commands for the same function.
Itunes on the Amazon Echo
The popular music services iTunes does not have native support on Amazon Echo. In other words, it doesn’t integrate with your iTunes account in the same way as it does with the services we’ve already discussed.
However, if you have an iTunes account or use the iTunes app, you can still play music from iTunes using the Echo. Remember, the Echo is a Bluetooth speaker, so you can pair other devices like your phone, tablet or pc to the speaker and stream your iTunes music that way. The only difference is you will control your music selection with your iTunes software rather than with the Echo app.
New to Itunes? Then follow .
To pair a mobile device with the Echo you do still need to use the Echo app, select the Settings tab on the left and then the Bluetooth option. Choose Pairing Mode, and you’ll be given the command to locate the Bluetooth settings on the device you wish to pair with the Amazon Echo and to enter the code the echo provides.
So now go to the device you want to pair and open the Bluetooth settings there to finish the connection. That’s all you need to do.
Once the device is paired, you’ll choose the music that you want to play in iTunes but you will still be able to use voice commands like Play, Pause, Stop, Cancel, Resume, Continue with your Echo.
Audible: What it Offers
Audible is an Amazon company that creates audiobooks. A standard free 30-day trial includes two free books. If you’re an Amazon Prime member, the free trial is 90 days, and you receive three free books during that time. The cost of Audible after the trial period is $14.95 per month and includes one audiobook. Additional books are available in all genres and at a wide range of prices.
Setting Up your Audible Account
Choose the Audible tab on the left side of the page. It will take you to an Amazon.com page where you can sign into an existing account or establish a new account through a free trial.
If you already have an Amazon.com account, you simply sign into it and start the free trial with a couple of quick steps. If you don’t have an Amazon account, starting one is as easy as providing an email and password and a few other details.
Once you’ve established a free-trial account on Audible, your first credit will appear on the Audible page. Browse the audiobooks and select your choice. You’ll have the option of paying for it with the credit or saving your credit and using one of the forms of payment you have stored on Amazon.
Controlling Audible with your Echo and App
When using the app, choose the Audible tab, and your audiobooks will appear. Select the one you want, and it will begin to play. When you pause the book to use Amazon Echo to listen to music, for example, your place in the book will be marked. When you return to the book, the audio will pick up a few seconds prior to where it left off.
Using voice recognition, give these or similar command: “Alexa…
p<. Play Audible book ‘The Magic of Thinking Big’
p<. Pause the book
p<. Resume my book
p<. Go forward
7. AMAZON ECHO IN YOUR HOME
News, Weather, and Traffic
When you want a quick peek into the news of the day and current weather, Alexa is standing by with your Flash Briefing. We typically access our briefing while eating breakfast or having our morning coffee.
To set up your personal briefing:
p<. Choose Settings > Flash Briefing on the Alexa app.
p<. Scroll down the list to toggle on or off news sources such as BBC, ESPN, TMZ and
p<. Scroll down to the News Headlines section to select from a variety of categories including Top News, U.S., World, Business, Sports and Offbeat.
Request this feature with, “Alexa, Flash Briefing” or “Alexa, what’s in the news?” The briefing may be short or long, depending on how you customize it.
When you’re being briefed and want to skip to the next source or news story, say, “Alexa, next”. You can also ask Alexa to pause the briefing or to repeat the previous story.
If the Weather toggle is on, your briefing will end with current weather conditions for the zip code you provided in the Settings for the Echo device location.
The Amazon Echo arrived set to NPR for the news and the local weather option turned on. Additional weather information can be accessed by asking these questions or queries similar to them. “Alexa…
p<. What’s the weather for this weekend?”
p<. What’s the weather for Tuesday?”
p<. What’s the extended forecast?”
p<. What’s the weather for next week?”
p<. What’s the weather in Chicago?”
p<. Will it rain tomorrow?”
p<. Will it rain in Los Angeles tomorrow?”
When asked for an extended forecast or the week’s weather, the Amazon Echo will provide seven days of weather forecast information.
For traffic information, first go to the Traffic tab in the Alexa app settings. There, you can enter the address of the starting and ending points of your daily commute or a trip you’re planning. Additional stops in between can be added and deleted using the buttons.
When you’ve added these details, ask a question similar to one of these: “Alexa…
p<. How is traffic?
p<. What’s my commute?
p<. What’s traffic like?
Traffic information is provided by HERE, a company owned by Nokia. The Echo gives you the best route to take given current conditions including volume of traffic and construction. The expected time of your commute is given too.
Gone is the hassle of manually looking up showtimes online or calling the cinema. Instead, simply ask Alexa to relay information on movies showing in your town or the city you’ll be heading to on a weekend getaway!
Alexa gets her movie and theater information from IMDB. Here’s what you need to do once to setup the Echo:
Access the Alexa App
p<. In the Navigation Panel, select Settings
p<. Choose your device (for example, “Jenna’s Echo”)
p<. In the Device Location section, choose Edit
p<. Enter your complete address from street name to Zip code
p<. Choose Save
p<. If your location changes, select Edit to change your address
The beauty of it is that you can tailor your search with questions starting with your wake word – Amazon/Alexa. Here are examples of what you can do:
p<. Find a specific movie time: Ask, “When is Zootopia playing?” or “When is the movie The Brothers Grimsby playing tomorrow?”
p<. Find all your options: Ask, “What movies are playing?”
p<. Find your options for a certain time: Ask, “What movies are playing between 8pm and 10pm?”
p<. Find your options in another city: Ask, “What movies are playing in Boston?”
p<. Find movies in a specific genre: Ask, “What comedy movies are playing?”
p<. Find information about a specific movie: Ask, “Tell me about the movie Whiskey Tango Foxtrot.”
It is just that easy!
Timers and Alarms
The Amazon Echo has become our go-to choice for setting a timer for baking, knowing when tile grout is ready to use and many other diverse purposes. To set the timer manually, choose Timer on the Amazon Alexa app, and set hours, minutes and even seconds, if you really need precision. The maximum is 24 hours. Choose Start to begin the countdown.
We typically use voice command for the Timer. It’s as easy as saying, “Alexa, set the timer for 45 minutes”. The timer will count down on the app, so a quick glance lets you know how much time is left. You can also ask, “Alexa, how much time is left on the timer?”
A series of pleasant tones sounds when time is up. The timer can be cancelled verbally with something like, “Alexa, cancel timer”. However, the app must be used to pause or resume the timer.
Unfortunately, only one timer at a time can be set, so if one of you needs to leave for an appointment and the other is making the perfect poached egg, someone will have to find another timing method. The good news is that the timer and alarm can be used simultaneously.
Alarms are equally useful, and the function can be set via the Alarm tab on the app or with a voice command like, “Alexa, set an alarm for 6:45 a.m”. The first few times we set an alarm with the Alexa app, we forgot to toggle it On.
Keep in mind that both setting it and turning it on, just like a conventional alarm clock, are necessary when using the app. When you set an alarm using the voice recognition software, it is automatically turned on.
When the alarm goes off in its gentle tones, cancel it via voice or the app or say, “Alexa, snooze” to get nine more minutes of rest. Note that the alarm must be turned on again to be set for the next day.
The timer and alarm volume is set independently in the app. Select Settings and your Echo. Scroll to Sounds and adjust it by pressing and dragging the volume bar.
Alexa boasts a growing menu of voice-driven, real-time skills that greatly add to the device’s functionality and fun. It’s a good bet that these skills, introduced rather late in the evolution of the Echo, will become the features that drive sales going forward.
Alexa skills provide a wealth of information about events, news, restaurants, movies and much more. There are games to entertain you and/or the kids, pithy quotes, an Alexa-led workout, a Skill for ordering event tickets and answers to the whereabouts of your car when someone else is driving it and how much gas it has. Any attempt to adequately summarize the Skills options will fall short, since this list is just the tip of the iceberg.
The majority of Skills are NOT being produced by Amazon. They’re developed by the third parties (Domino’s Pizza, Warner Brothers, Uber, Yelp, NBC News, Huffington Post, Capital One, to name just a few) to allow them to tap into the growing cadre of Echo users. In fact, with the (ASK), anyone including you can build a Skill and offer it to the masses! This is the major reason for the rapid growth of Skills.
Are you ready to give Skills a try?
p<. Access the Alexa App
p<. Choose Skills in the Navigation Panel
p<. Browse the long list of Skills, and read the User Reviews of each, if you would find that helpful
p<. Enable any Skill you want to explore / Disable them, if desired, using the toggle
p<. After choosing to Enable the Skill, say something like, “Alexa, turn on [Skill name] which will work in most cases, but if it doesn’t, click on the Skill to learn more about setup
p<. Rate the Skill, if you’d like, to let other Echo owners what you think of it. Choose Write a Review on the Skill detail page, and share your experience
Using Alexa Skills is a growing part of our experience, and we think you’ll find them just as useful.
Just to give you a taste of what we’re talking about here are two skills that are getting a fair bit of press:
Uber: There’s no easier way to get a ride than this! Alexa will order you an Uber car at your request. Here are the quick steps getting started and ordering a ride:
1. Link our Uber account to Alexa
2. Add the location of your Echo in the Alexa app:
p<. Go to Settings
p<. Choose the device by name, for example, Ellyn’s Echo
p<. Find the Device Location section, and add the address
3. *]Try saying [_Alexa/Amazon_]*]:
p<. Ask Uber to send a ride
p<. Ask Uber to request a car
p<. Ask Uber to request an UberXL
4. Ask for the Uber ride status or cancel the Uber
Your Uber Services options include UberX, UberBlack, UberSUV, UberXL and UberSelect.
Domino’s Pizza: Ordering a pizza and more for pickup or delivery from Domino’s is just as easy as calling for an Uber. You can tract your order too with Domino’s Tracker.
Use these quick steps to get ready, set order!
1. Set up a Domino’s Pizza Profile at if you don’t have one
2. You’ll need a Domino’s Easy Order or recent order saved within your Pizza Profile, so you might have to order online once before being able to use Alexa
3. Try saying, Alexa/Amazon:
p<. Open Domino’s
p<. Open Domino’s and place my recent order
p<. Domino’s, place my Easy Order
p<. Ask Domino’s to track my order [once it has been placed]
[*4. *]Type the phone number saved in your Domino’s Pizza Profile into the Alexa app, for an alternate way to get tracking.
To-Do and Shopping Lists
Like us, you might soon find these Amazon Echo features indispensable. They are certainly easy to use with either voice commands or the app. Both your Shopping List and To-do List are featured on the main page of the app. Choose the one you want to manually add items or activities to.
For the To-do list, use the Add Item box on the app to populate the list. When you complete a task, select the box next to it, and a check mark will appear and the task will be lined through. Finished tasks are moved to the Completed list while the rest remain on the Active list.
Move back and forth between these lists with the tab at the top of the page. Print the list using the tab at the top. The printer dialog box will appear for you to use to complete the process.
The Echo personal assistant does a pretty good job populating the list via voice commands, though it might get a word wrong here or there. We asked, “Alexa, add ‘find CDs’ to my to-do list”, and what appeared on the list was, “Find c.d.s”. Then, a note to get “screen grabs” was listed as “screen grahams.” Misunderstandings happen most often with uncommon words, and we doubt Voice Training would help.
There have been occasions where we’ve had to cast our minds back and remember what it was we asked Alexa to add because what’s on the list doesn’t make sense. It’s inspired a blend of comedy, frustration and “ah-ha!” moments when we figure it out.
Typically, a request such as, “Alexa, add mow the grass to the to-do list” is clearly understood. Amazon suggests as an alternate saying something like, “Alexa, I need to organize my tools.”
We’ve found that the Echo doesn’t comprehend this voice command very well. We stick to the “Add to to-do list” commands for best results.
Note that checking completed tasks or deleting tasks cannot be done with voice commands; the app must be used. However, you can ask the device something like “Alexa, what is on my to-do list” or “Alexa, read me my to-do list”, and your request will be granted.
Using the Shopping list function is very similar to creating and managing a to-do list:
p<. Create it with voice commands or manually using the app
p<. Ask the Echo to read the list to you for review
p<. Check off items you’ve purchased, and they are placed on the Completed list which can be viewed with the tab at the page’s top
p<. Delete an item you no longer want
p<. Print the list using the tab at the top
p<. Items must be manually removed; voice recognition won’t work for this function
The Echo gives you several choices if you select the down arrow for each item. These include Search Amazon to shop for the item in a new window on Amazon.com or Search Bing to learn more about it or find other buying choices.
For sports information from your personal assistant, you’ve got two options. We’ve discussed one already; choose ESPN and/or Sports headlines as part of your Flash Briefing. The second is to get information by asking the Echo specific questions such as, “Alexa…
p<. What is the score of the Dallas Cowboys game?”
p<. How are the Boston Red Sox doing?”
p<. Who won the Kentucky Wildcats game?”
p<. When does the Atlanta Dream play next?”
p<. What time do the Los Angeles Dodgers play tomorrow?”
At this writing, the from the NFL, NBA, WNBA, MLB, MLS, NHL, PGA and NCAA Men’s Basketball. If an answer isn’t found, the Echo usually includes a link to Bing in the Card it prepares for the query.
The Amazon Echo is able to access a hit-and-miss blend of other sports information. Questions it could answer when we experimented where:
p<. Who won the British Open?
p<. Who won the Belmont Stakes?
We got, “Sorry, I didn’t understand the question I heard” when asking:
p<. Who won the NASCAR race?
p<. Who won the Toledo Mudhens game?
So, you’ll have to ask Alexa if she’s a fan of your favorite obscure sport or team!
The Amazon Echo connects to the Cloud and its vast storehouse of data for measurements, conversions, capital cities, times around the world, mountain heights, population numbers, spelling and pronunciation, etc. Ask a question in these categories, and more than likely, you will receive an accurate answer.
The Echo is excellent with trivia too. For simple answers, ask Alexa about people, dates, stars of movies or their dates of release, Academy Award winners by year and category, singers, lyricists, song and album release dates, World Series and Super Bowl winners and much more. Our guess is that you’ll enjoy picking Alexa’s brain to discover her fountain of interesting factoids about your favorite topics.
So, ask, “Who starred in ‘To Kill a Mockingbird’?” and you’ll get a list starting with Gregory Peck.
When you want a longer answer, for example, about Gregory Peck, say, “Alexa, Wikipedia, Gregory Peck”. The device will read the first paragraph of the Wikipedia entry and also leave a link to the entry in the Card prepared for the query. The Card will also give you the option of searching Bing for the subject.
While the Echo doesn’t access recipes, it will provide a link in the prepared Card to a Bing search for recipes for pumpkin bread or whatever it is your mouth is watering for.
In the category of education, this device will be of help with spelling, definitions, conversions, simple calculations, geography, nutritional information and much more that you’ll enjoy discovering.
We’ve had a few laughs playing Simon Says with Alexa, especially when the kids got in on the act. She’ll say most words, phrases and sentences except for recognized curse words. Some marginal words will get repeated. Have some fun with things like, “Alexa, Simon says Peter Piper picked a peck of pickled peppers”, and then take it where your imagination leads!
Control Your Home
If you use smart home technology or plan to install some soon, then you’ll be excited to know that your Amazon Echo will help you maximize its convenience and benefits. Devices such as WeMo switches, Philips Hue lights and GE wireless lights are among the most popular supported by Amazon Echo, but new and exciting wireless devices are constantly becoming available.
Before you can use your Echo with compatible smarthome devices you will need to have gone through the initial set up of these devices in your home. Products vary from brand to brand but basically in order to get them working you will need to go through a process that involves downloading the manufactures companion app to one of your mobile devices and then setting up the device in your home using that app. So for example if you are planning to buy and use Philips Hue lights you will need to download the Philips Hue app from either the , or to whichever device you plan to control the lights from and then set up the lights via the app. Some devices like Philips Hue and Wemo just require that they are set up on the same wi-fi network as your Echo. Once they’re active you can go to Settings > Connected Home. and click “Discover devices” and they should show up.
If you’re using a hub service such as Wink Hub to control your connected devices (the option we prefer), you, again need to set up your hub and all devices first and then go to Settings > Connected Home. There you can click on “Link with Wink” under Device Links. A link will open in your browser where you can log in to your Wink account, which will in turn give your Echo access to the devices controlled by your hub. So as mentioned, go ahead and click “Discover devices” within the Alexa app and Alexa will start searching and let you know when she has discovered them all.
Once the search is complete each device will be listed within your app. There within Settings > Connected Home in the app you can easily create groups of devices to be controlled with a single command. Click create group and follow the instructions, for example if you have two lights in the bedroom create a group and call it Bedroom Lights, then click on the two devices you want in that group. Once the group is created you can operate those lights with a quick “Alexa turn on Bedroom Lights”.
You can of course control individual devices with commands like “Alexa turn on [device name]”
At the bottom of this Settings page, you’ll find the option to Forget all Connected Home Settings if you want to remove them from the Echo.
For now, your lone shopping option is to re-order products from Amazon that are Prime eligible. For example, we recently ordered wool socks before traveling to the Black Hills of South Dakota to hike.
Alexa was given the command to “Order socks”. The device located the previous order and confirmed the brand name and number of pairs in the package. It then asked us, “Should I order it?” An “Alexa, yes” was given, and the order was placed.
That reminds us: We’ve got into the habit of always saying the word “Alexa” every time we talk to our Echo, but when Alexa asks you a question to clarify a request you’ve made, you don’t have to include “Alexa” in your answer. Amazon Echo is already listening for your answer.
There are a few things to do on the Alexa app to manage your purchases. Go to Settings > Voice Purchasing. The Echo comes with Purchase by Voice option in the ON position. It can be toggled to OFF, if you prefer.
Next, if you’re concerned about unauthorized purchasing, you have the option of requiring a confirmation code. In the app, type in any 4-digit code you want. The next time you place an order, Alexa will say, for example, “tell me Jenna’s voice code,” which must be given prior to confirming that you want the order to be placed.
Finally, from the app, there’s a link to your 1-click payment methods on Amazon.com where you can add, delete or edit credit or debit card information, make address changes and manage related details.
Amazon Echo & Google Calendar
Keeping track of our schedules on a calendar in the cloud gives us the chance to check it from anywhere and to find out what each other has going on. We’ve used Google Calendar for more than a year and highly recommend it.
It offers calendar views for Day, Week, Month and 4 days. You can also create an Agenda that automatically shows holidays and the birthdays of people you’re connected to on Google Plus. Items from the Agenda can be copied to your calendar with notes.
Setting up Your Google Calendar Account
Sign into an existing Google account by selecting your profile picture (it will be generic blue if you haven’t added one) on any of the Google pages you use (Search, Gmail, Google+, etc.).
Create a new account on any Google page. You’ll either find a Sign Up tab or a Sign In tab that will take you to a page where you can create an account. It takes a minute or so. Through your one Google account, you will be able to set up and use any Google service.
Here’s how to begin using Google Calendar once you have a Google account:
p<. Select My Account
p<. Locate Google Calendar among your options, and choose it
p<. On Amazon Echo, open the Amazon Alexa app
p<. Choose Settings > Calendar
p<. Click “Link the Google Calendar account”
p<. If you have more than one Google account (such as personal and business), select the one you want to link
When we first tried it, we got an error message that opened in a new window. We simply closed the window and tried again, and got a window with a message that “Alexa would like to: View your email address, View your basic profile info and Manage your calendars”.
Select the circled “i” next to each topic for more information, or simple choose “Accept”. This step failed the first time too, but succeeded on the second attempt.
Accessing Your Google Calendar With the Alexa App
For now, you can’t add items to your calendar directly from the Alexa app, manually or by voice, without a work-around which we describe shortly.
You’ll have to add items to the Calendar while on Google. Once you’ve done so, you can ask Alexa what’s on your calendar. You’ll be given the next four events within the next month. Also for now, calendars that others share with you and holiday calendars are not supported.
Okay, about that work-around we mentioned: There is a way to add events to your Google Calendar using the Echo, and we discuss it fully in our .
Those letters stand for “If This, Then That” and represent a way to use one device, the Echo in this case, to trigger something to happen on another device or app.
Take a look at the IFTTT chapter for the “recipe” for “Add Amazon Echo to-do item to Google Calendar.” There, you’ll discover how to use the Echo for sending Quick Add Event reminders to the Google Calendar.
Add an Adult to Your Echo Household
When Alexa joins the family, don’t be surprised if your significant other wants to be BFF’s with her! Each Amazon Echo Household account supports up to two adults.
Our favorite perk of being on the Household account together is that we are able to share our music and content libraries with one another. For example, at the top of the Amazon Prime Homepage on the Alexa app, the top tab allows us to toggle between our two Libraries.At this writing, Amazon Echo cannot access children’s content that may be part of your Amazon Household account.
Additionally, we can both use Voice Purchasing which is discussed in the Shopping section of this guide. Voice Purchasing can be set up under Settings > Voice Purchasing where you’ll select your options.
To add a household member, go to the Settings and select Household Profile. A new tab on your browser will open where you’ll sign into your Amazon account and be taken to a page with the heading “Invite a household member.” The page includes a brief description of the benefits.
When you continue, the screen will ask you to pass the device you’re using to the person you’re inviting to join the Household account. They’ll sign into their Amazon account.
In a minute or two the second user’s music and content libraries will be available for sharing. To leave the Echo Household or remove a member, go to Settings > In an Amazon household with… There, select your choice.
As a precaution, a popup window appears asking you to confirm or cancel your selection.
Voice Commands and Things to Try
We hope that we have helped you find your way around your Amazon Echo and you now have a good working knowledge of the features available and how to use voice commands. Our aim has been to go beyond a dry repetition of the basic functions and share with you how we actually use the Echo in our daily lives.
We of course appreciate that you will probably have your own preferences so before we move on we would like to draw your attention to a very useful reference.
There is a full and extensive list of voice commands that you can find in Amazon’s help pages online. If you are still unsure of what to say, and when to say it, then click on the following list to get a thorough breakdown by topic: .
This information is repeated within the Alexa app, just scroll down the left column and click on “Things to Try”. As well as voice commands you can also keep up to date with new features.
8. THE ECHO AND IFTHISTHENTHAT (IFTTT)
Have you ever lost your phone and asked someone to call it, so you could hear it ring and locate it? Now with the help of something called IFTTT, your Echo can be used for dozens of tasks just like this that it cannot accomplish by itself.
IFTTT is a third-party service supported by the Amazon Echo. It creates rules, called recipes, which allow your devices to work with other apps and websites to accomplish tasks. Triggering a call to your phone by, for example, asking Alexa what’s on your to-do list is just one of many ways you can expand the functionality of your Amazon Echo with IFTTT.
The service sounded like little more than a novelty to us when we first explored it, we must admit. However, we were soon enthusiastic about the connection between the Echo and IFTTT and use it on a regular basis, if not yet daily.
The letters IFTTT stand for IF This Then That. Let’s explain using the example we’ve mentioned:
IF This: You ask “Alexa what’s on my to-do list?”
Then That: Alexa places a call to your cell phone.
Combinations like this one are called If Recipes, If I do This, Then That will happen. Quite a few of them work with Alexa. The “If” side of the equation is known as the Trigger; it is the event that causes the action to occur.
The fact that a trigger such as asking Alexa to review your to-do list seemingly has nothing to do with a phone call being made shouldn’t confuse you. You’re simply asking the Amazon Echo to do something it knows how to do and then connecting technology to that function that will cause something unrelated to occur.
IFTTT also offers Do Recipes for smart phones and tablets in combination with an app for each task. Turning on and off Philips hue lighting, setting your Nest thermostat and saving receipts to Evernote are just three of hundreds of tasks you can accomplish with Do Recipes.
However, currently, Do Recipes do not work with the Echo. In addition, the Echo cannot be the recipient of an action, just the trigger, or the “if” part of an If Recipe.
While Do Recipes aren’t pertinent to our discussion of the Echo, we recommend you check them out. There are some awesome recipes available that will add convenience and productivity to your life in the same way the If Recipes do.
Still confused? Read on…
Start by Activating the Amazon Alexa Channel on IFTTT – Getting started took us about three minutes. Here’s how to do it:
p<. Go to the Amazon Alexa Channel on IFTTT (https://ifttt.com/amazon_alexa), and Sign In to an existing account or Sign Up for your first account
p<. Sign in
p<. Select Connect
p<. Sign into your Amazon account in the pop-up window
Using Your Echo With IFTTT
Once we were signed in and set up we set aside a half hour or so to familiarize ourselves with the that can be accomplished by creating relationships between the Echo, apps and other devices.
A few hours later, we were still having fun exploring and trying many of the recipes. At this writing, there are about 250 If Recipes on the IFTTT Alexa page, and more are being written regularly.
Here’s a tip: Explore the IFTTT site using your Android or iOS mobile tablet or phone rather than a PC or MAC. You’ll likely want to use some of the If Recipes, and to do so, you’ll find that some of them require you to download the other necessary 3rd party apps to your phone or tablet. It is these 3rd party apps that actually implement the action that is triggered when you give a specific order to Alexa.
Top If Recipes for Alexa
Our “top” recipes might not be yours once you’ve had a chance to explore the possibilities, but we have found these to be very handy. You’ll see that each one of these has an “if” task that will create a “then” result.
Let’s see how the example from above works in practice. Even if you don’t activate this recipe now, it’s a great one to keep in mind for that inevitable time when the phone goes missing in the couch, car or coffee shop.
p<. If: You ask Alexa, “What’s on my to-do list?”
p<. Then: Alexa will call your phone
How: To set up this recipe click the Connect tab to connect to the Phone Call Channel. A new window opens, send your phone number to the Phone Call Channel and you’ll receive a phone call with an activation PIN. Enter the PIN and you’re done. Now when you say the trigger “Alexa, what’s on my to-do list?” your phone will receive a call.
is a similar related recipe that turns up your android phone’s volume to make it easier to hear and locate when it is called.
Take your shopping list to the store with you on your phone.
p<. If: You ask, “Alexa, what’s on my shopping list?”
p<. Then: The Echo will email you the entire list.
How: First, add your email address to the box on the ITFFF recipe page. Then, make your request of Alexa, and the email of your shopping list will show up in your inbox shortly.
If you already use OneNote, send your shopping list there in short order with .
You can email yourself your to-do list .
Or, or from the Alexa app to Evernote.
In addition to sending a short email or emailing yourself your to-do or shopping list, there are other email-related If Recipes you might find helpful:
p<. Accomplish something from your to-do list and to friends or family. Yes, okay a bit silly but surprisingly satisfying.
p<. Send yourself the new items you’ve added to
p<. Send your to-do list to a or to
p<. Most of the recipes involving email allow you to include up to five email addresses.
This recipe publishes “quick add event” items to your Google Calendar when you add it to your to-do list.
p<. If: You ask, “Alexa, add appointment with Ellen at 1pm to my to-do list.”
p<. Then: The appointment will be added to the Google Calendar at the point on the calendar the request was made. In other words, if I make the request of Alexa at 9:23am, that is where it will appear on my Google Calendar, to serve as a reminder. I can leave it there, or type it into the 1pm slot when I’m reviewing the calendar. If this sounds complicated, it won’t be once you do it and see how it works.
How: On the recipe page, simply select “Add,” and the connection between Amazon Echo and Google Calendar will be made. This assumes of course that you have already linked your Google calendar to your Amazon Echo as outlined in .
Use voice to create a list and a simple command to have the list printed. Oh course you will need an HP wireless printer and an HP Connected Account.
p<. If: You ask, “Alexa, what’s on my shopping list?”
p<. Then: Your list will print.
How: The Echo will send the list to the printer when you connect via the recipe page.
This If Recipe works with Philips hue lighting that you’ve added to your Settings > Connected Home > Devices.
p<. If: You play music from your Music Library, Prime Music, Tunein or iHeartRadio.
p<. Then: Your Philips hue lighting will turn on.
How: Simply connect via the Philips hue Channel on the recipe page where you will log into your Philips account.
Philips Wi-Fi lighting is hugely popular with smart home enthusiasts, and the number of If Recipes that make use of Philips hue bears that out. Here are a few of the many other recipes to try with Philips hue lights:
WeMo switches are Wi-Fi connected switches. They are plugged into standard outlets. Then, a lamp can be plugged into the WeMo and turned on. From there, the WeMo switch can be toggled on or off with a Wi-Fi device and app.
p<. If: An Alexa app alarm goes off.
p<. Then: The WeMo switch will turn on.
How: *]Add the WeMo switch to your Alexa app at [*Settings>Connected Home>Devices. Manually turn the switch on. On the recipe page, connect to the WeMo Switch channel. Then, set an Echo alarm for when you want that switch to be energized.
This recipe is for the Nest wireless thermostat, but a recipe is available for the popular too.
p<. If: You add an item to your to-do list.
p<. Then: The recipe will allow you to set the thermostat to the desired temperature.
How: On the recipe page, connect to the Nest Thermostat Channel, and follow directions from there.
You’ve Got Options
As you browse the recipes, you’ll find more than one for some of the same tasks. This simply means that the recipes were created by different users. In our experience, any two recipes that do the same thing work equally well, but we haven’t tried them all. You might have to experiment with a couple of If Recipes to find the one that works best for you.
The My Recipes Page
Once you use an If Recipe, it will be added to your page to access again later. Simply select any recipe from that page to use it as you created it. You can also use the Edit button, discussed below, to tweak it for each use.
Next to each recipe are your options. Hover over each one to see its function. The buttons are:
p<. The On/Off Button: This allows you to turn the recipe off when you don’t want it to respond to trigger input and back on again when you do. For example, we keep the recipe “Find your phone by asking ‘what’s on my to-do list’” off. It’s ready to switch on should we misplace the phone, which happens more than we care to admit!
p<. The Reload/Check Recipe Now Button: Selecting this button checks for trigger data immediately. At this writing, IFTTT checks for triggers every 15 minutes for most recipes. If you want to trigger the recipe immediately, select this button.
p<. The View Recipe Log Button: This is a list of actions taken for this recipe and when they occurred. The list includes the creation of the recipe, each time it was triggered and when it was turned on or off. The list shows your last 100 actions for that recipe.
p<. The Edit Button: Selecting this button takes you to an edit page where you can turn the recipe on or off, check it, view the log and delete the recipe from your My Recipes list. You can also publish recipes you’ve created. For creating recipes, see below. On the Edit page, you can also change the email recipient or add recipients, change the text on the subject line of the email that goes out and include a URL as an attachment to the email. If this sounds confusing, it will become clear with just a little experience managing recipes, as it did for us.
Note: When you’ve made edits to any recipe, be sure to select the Update button to put them into effect.
Create Your Own Recipes
Now, if you’ve been paying attention you will have noticed that many of the recipes have the same triggers, for example many of the recipes are activated when you say “Alexa, what’s on my to-do list”. The reason for this is that currently there are only a limited amount of trigger commands available; although we suspect this will change in the future. So what do you do if there are two recipes you want to use but they both have the same trigger command, after all you don’t want to say one command and have two actions happening at the same time? The answer is to create your own new recipe. Near the top of the My Recipes page, you’ll notice the Create a Recipe button.
Select it to be taken to an intermediate page with a big “ifthisthanthat”.
It seems this page is redundant and could be skipped, with users being taken directly to the first step of creating your recipe.We suspect it might be removed at some point, perhaps before you are reading this, so if you don’t see that page you’ll know why! On the intermediate page, select the blue-lettered “this” to be taken to the first step of the recipe-building process
The steps are simple to follow, but here’s an overview:
p<. Step 1: Choose Trigger Channel
For the Echo, IFTTT calls the trigger channel Amazon Alexa. It’s the only trigger that works with the Echo. If you’re creating recipes for other devices, you’ll find channels for Android and iOS devices and dozens of apps for services, retailers and more.
p<. Step 2: Choose a Trigger
Here, you will select the specific “If This” action you want as the trigger. Options include asking Alexa a question such as what’s on your to-do or shopping list, adding an item to either of those lists or an Echo timer you have set going off. As we said, for now the options are limited.
It helped us overcome what felt like a logical disconnect to remember that the “If This” action, may or may not have anything to do with the “Then That” action, at least on the surface. Ask Alexa what’s on our to-do list and the missing phone rings from behind the night-stand? Hey, it works, and when you understand the recipe, it makes perfect sense!
p<. Step 3: Create the Trigger
Select the “Create Trigger” button, and you’ve completed the “If This” half of the recipe.Once you select the button, a screen showing “If [Echo symbol] then that” appears with the “that” in blue for you to select.
Its purpose is to show you that you’ve completed the “If This” steps, but in our opinion, seems to be another useless step. If you don’t see it when you create your first recipe, you’ll know it has been removed to streamline the process.
p<. Step 4: Choose an Action Channel
Here, you select the device or app that you want to carry out the “Then That” action such as send an email, set a thermostat, make a phone call, load a photo to Facebook or Pinterest, adjust lighting or turn on an appliance.
p<. Step 5: Choose an Action
You’ve selected a “channel” to carry out the “Then That” action, now specify just what you want to happen. For example, if you’ve selected your Philips hue lighting, you can turn it on or off, cause it to blink or change colors or perform any of its other capabilities.
p<. Step 6: Complete Action Fields
In this step, additional specifics, the “ingredients” of your recipe, are added. For example, if the Channel (Step 4) is Gmail and the Action (Step 5) is to send an email, in Step 6 you’ll choose the email’s recipient, subject and text. If the Channel is Nest and the Action is to set your thermostat, Step 6 will be to select your preferred temperature and other options such as choosing the heating or cooling function to complete the desired Action.
p<. Step 7: Create and Connect
You’ll see the details of the recipe in the Recipe Title box. If it is correct, choose the Create Recipe button, and your recipe will be created. You’ll be taken to your My Recipes page, and the newly created recipe will appear at the top of the list.
We’ve tried a couple dozen existing recipes and created a handful more. We’re still exploring and adding recipes, and we’ve found that several have become very useful for adding things to our to-do list or calendar, creating reminders and managing parts of our home automation system.
As with any new gadget or app, there’s a short learning curve for IFTTT basics and then an ongoing period spent finding, creating and customizing Recipes to give us maximum convenience and functionality. We’re enjoying the process, and think that you will too.
9. TROUBLESHOOTING YOUR AMAZON ECHO
Our experience with the Amazon Echo has been pleasantly trouble-free, and we expect the same for you. However, some users do experience problems. The vast majority of them are minor and can be easily solved.
Below is a list of issues and the steps you should take to try to resolve them. We reference the list several times. That list can be accessed on Amazon, and it is also included in your Alexa app.
The Echo Doesn’t Understand You
p<. Eliminate background talking or other noise that could be confusing the voice recognition technology
p<. Speak clearly and more slowly
p<. Complete Voice Training with the Echo, so that it improves its ability to understand you.Visit the Alexa app’s Voice Training section.
p<. Phrase your request differently; The list of Things to Try includes topic pages where you’ll find requests the Echo understands.
The Echo Can’t Give You an Answer
p<. Repeat the question
p<. Rephrase the question; See the list of Things to Try for help
p<. State the question more specifically or more broadly
p<. Let the Echo know you’re asking a question by saying, for example, “Alexa, question: What is the capital of Romania?”
p<. Keep in mind that the Echo can’t answer every question, though its capabilities continue to expand. By exploring the Things to Try list, you’ll gain a better understanding of what questions the Amazon Echo can and cannot answer
The Echo Plays the Wrong Music
p<. Check your Cards (your history) on the Alexa app Homepage to see what the app heard you say
p<. Check to see if the music you requested is in your library or available from Amazon Prime Music
Voice Purchasing Code Doesn’t Work
p<. Locate the On/Off toggle on the Alexa app under Settings > Voice Purchasing and make sure it is on
p<. In the same location, Settings > Voice Purchasing, make sure that you’ve chosen a code and are using the right one in your attempt to make a purchase
Amazon Echo Remote Won’t Pair
p<. Make sure that the two AAA batteries are fresh
p<. Select Settings > Pair Remote in the Alexa app, and then hold the Play/Pause button on the remote for five seconds while the Echo searches for it
p<. Check the light on the top of the Echo, and if its spinning and purple, more than one remote was located
p<. If two remotes were located, repeat the process and press Play/Pause on the remote you prefer to connect with
p<. If you know that Echo is paired with a remote you don’t want to use, go to Settings > Forget Remote to clear it before pairing it with the preferred remote
p<. Note: Only One Amazon Echo Remote at a time can be paired with the Echo
Echo Won’t Connect To Wi-Fi
p<. Check the light just above the entrance of the power cord; if it is white the Echo is connected to Wi-Fi
p<. If not connected, go to the Alexa app Homepage, open the navigation panel on the left, and select Settings > Echo > Set up a New Echo
p<. Press and hold the Echo Action Button for about five seconds, and the light ring will turn orange while your mobile device, if using one with the Echo, connects to it
p<. Choose your Wi-Fi network from the list that appears, and enter the network password if necessary
p<. Select Connect
p<. If your network isn’t on the list, scroll down to select Re-scan to search again or choose Add a Network and follow the instructions
p<. When connection to the Wi-Fi network is completed, a confirmation message will appear in the app
Echo Won’t Connect to Bluetooth
p<. Bring your Bluetooth phone or other device within 30 feet of the Amazon Echo
p<. Turn on the device’s Bluetooth connection
p<. Make sure the device is paired with the Echo, and if it isn’t, say, “Alexa, pair my phone”
p<. Check the Card on your Alexa app to see if it is hearing, “Connect”.
p<. Alternatively, find the Echo in your device’s Bluetooth settings menu, and manually select the Amazon Echo to attempt to connect
p<. If you’re still having trouble, go to Settings > [Your Echo’s name] > Bluetooth, and select Remove to clear all paired devices
p<. Pair your Echo to your Bluetooth device again
p<. Unplug the Amazon Echo’s power cord for three seconds, and connect it again
Echo Can’t Discover a Connected Home Device
Try these basics first:
p<. Make sure the device is on the list of for Amazon Echo
p<. Set up the manufacturer’s companion app for the device, if you haven’t done so
p<. For Wink and Wink-connected devices, link your Wink account by following the steps at to Amazon Echo
p<. Use the device’s companion app to check to see that it has been properly set up, and if it isn’t, refer to the device’s guide or website
p<. Use the devices companion app to download any available updates including fixes to ensure the best connectivity
p<. Connect your Amazon Echo to the same Wi-Fi network as the device, so Echo can discover it
p<. To do this, go to the Alexa app and update your Wi-Fi network at Settings > [Your Echo] > Update Wi-Fi; we suggest you use your home network since work or school networks might not allow unrecognized devices to connect
p<. If there is still no connection, say, “Alexa, discover my devices”
p<. If the device is a Philips hue bridge, press the button on the bridge and hold it while instructing the Echo to discover your devices
p<. If the Echo says, “Discovery is complete. I couldn’t find any devices,” check again to make sure the Echo and the device are connected to the same Wi-Fi network
Note that some devices can only connect to a 2.4GHz Wi-Fi network. These include:
p<. WeMo Insight Light Switch
p<. WeMo Insight Switch
p<. WeMo Switch
p<. Wink Hub
5 GHz networks: If you’re using your Echo on a 5GHz Wi-Fi network, switch to a 2.4GHz network to discover and connect the device. If your router is dual band, and you don’t know the name of the 2.4GHz network, check the router settings on your computer or contact the router’s manufacturer for help.
Enable SSDP or UPnP on your router: This can be done via the router settings on your computer. If you can’t locate them, contact the router manufacturer or its website.
Choose an easy name: If your connected home devices are discovered, but Echo doesn’t process the request, perhaps it is because you’ve assigned a difficult name to the group.
Change it to something simple like Kitchen Lights or Hall Switch. If the device or group was named via the manufacturer’s companion app, that’s where the name change must be made.
Restart your Amazon Echo by unplugging it and plugging it back in. Restart your connected home device by following the user guide for it.
Reset your Amazon Echo: Occasionally a seemingly stubborn problem is solved easily by resetting the Amazon Echo. First, simply restart it as described immediately above. If the issue isn’t fixed, then reset the Echo using the reset button on the bottom of the unit.
p<. Use paper clip or similar tool to press and hold the reset button for five seconds
p<. Watch the top light ring as it turns orange and then blue
p<. When it turns off and then blue again, this indicates it is in setup mode
p<. Open the Amazon Alexa app to connect your device to a Wi-Fi network and register it to your Amazon account
If you need to set-up your device again at any time, you can return to
In this era of breaches of financial data and government agencies monitoring private conversations, it’s no surprise that Amazon Echo users are concerned about privacy issues. When we read that the Echo processes and stores information in the Cloud, it sounds like a large, nebulous location where it might be difficult to maintain security.
The Cloud isn’t a huge pool that anyone can access. Instead, it is a series of large computer systems and servers owned by private and publicly traded companies and located around the world. These systems support the Internet and its millions of sites and .
Cloud computing is growing steadily, and you might already do business with companies using the Cloud. These include Apple, Google, Netflix, Flickr, Yahoo Mail and Microsoft. Banks are using the Cloud for storing and processing date and a rate that is increasing. According to recent analysis, the average bank uses more than .
The computers and servers that make up the Cloud use the best security available, and there’s a reasonable expectation that the information you speak to your Amazon Echo will be secure. Besides, most of us aren’t making requests of Alexa to remember our social security number or credit card number. Most requests we make would be of no value to anyone or risk to us should they become known.
Okay, Let’s Cover Some Specifics About the Security of Your Amazon Echo Account.
What you say to the Echo is processed and stored in the Cloud: By now, you’re probably familiar with the Cards the Amazon Alexa app produces each time you give it a command or ask a question. They’re available for review on the app homepage. Each card represents a voice recording that is also stored in the Cloud. Here is more information straight from the Amazon Echo FAQs:
“How do I know when Amazon Echo is streaming my voice to the Cloud?
When Amazon Echo detects the wake word, when you press the action button on top of Amazon Echo, or when you press and hold your Amazon Echo remote’s talk button (sold separately), the light ring around the top of your Amazon Echo turns blue, to indicate that Amazon Echo is streaming audio to the Cloud to process your question or request. When you use the wake word to talk to Amazon Echo, the audio stream includes a fraction of a second of audio before the wake word, and closes once Amazon Echo has processed your question or request.”
The Echo uses the recordings, especially when you give feedback about whether or not it heard you correctly, to improve its voice recognition abilities. Over time, it is learning to understand you better in order to give you better results.
You can delete the cards, and the voice recordings are deleted too. Here is what Amazon says regarding this practice, again from the FAQs:
“How do I delete individual voice recordings?
You can delete specific voice interactions with Amazon Echo by going to History in Settings in the Amazon Alexa app, drilling down for a specific entry, and then tapping the Delete button.”
“Can I delete all my voice recordings?
Yes, you can delete the Amazon Echo voice recordings. Doing so will delete related Home Screen cards, and may degrade your experience using Amazon Echo. To delete the recordings associated with your account, visit Manage Your Content and Devices at and select Amazon Echo, or contact customer service. While a deletion request is being processed, the Amazon Alexa app may still display and allow you to play back the voice recordings that are being deleted. You can delete specific voice interactions with Amazon Echo by going to History in Settings in the Amazon Alexa app, drilling down for a specific entry, and then tapping the Delete button.”
In conclusion, the information you speak to the Amazon Echo is very likely as safe as your banking and credit card information. If you have any remaining concerns, be selective about what questions and commands you give to the Echo, and delete any you would be uncomfortable about someone else accessing.
11. YOUR FUTURE WITH ALEXA
We expect the practical benefits of using our Echo to go through the roof in the days ahead. Just as an example, when our Echo arrived a few months ago, before we published this book, it didn’t support Google Calendar.However, within a month, that changed, and we happily linked our Amazon Echo to Google Calendar. Just recently, support for the Pandora music service was added, and while that wasn’t huge for us, a couple of nieces who visit often thought it “way cool.” And just before we went to print the Skills section appeared, so clearly there’s a lot more to come.
So What Lies Ahead? Let’s Make Some Educated Guesses
Amazon will develop and add new services and form more partnerships with third-party providers. This is happening consistently. Since we’ve fired up our Echo, ESPN Radio has joined Pandora and Google Calendar as new additions.
We expect Amazon to sell an enormous number of Echoes, and that will create growing demand for services providing customizable news, music, sports, weather and specialty channels. As partnerships are formed, your Echo will be updated to take advantage of the new options.
IFTTT is hot, and so are the technologies such as home automation and Cloud computing that make many of the recipes possible. In addition, most of us will purchase additional Wi-Fi gadgets in the coming years, part of the burgeoning “Internet of things” (devices connected and controlled online).
These trends and the potential of IFTTT mean that your Amazon Echo will likely become far more useful for important parts of your lifestyle such as:
p<. Home automation of lighting, HVAC, appliances, home theater, sound system, etc.
p<. Scheduling and time management
p<. Social media
p<. Control of your smart devices
Exciting are on the way. We anticipate this because Amazon has invited a chosen array of tech-savvy developers to try their hand at creating apps in addition to the standard Alexa app that supports its functionality.
A Final Quick Reminder About Updates
As we mentioned at the start of this book,The Amazon Echo and indeed all media streaming services, like Apple TV, Roku and the Chromecast, are still in their infancy. The landscape is changing all the time with new services, apps and media suppliers appearing daily.
Staying on top of new developments is our job and if you sign up to our free monthly newsletter we will keep you abreast of news, tips and tricks for all your streaming media equipment.
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Other Books by Tom & Jenna Edwards
Here it is - The Amazon Echo User Manual that should have come in the box! BONUS - Sign up to our free monthly newsletter and never miss news, views, tips and tricks of your favorite streaming media devices, including the Amazon Echo. From the Number 1 Best Selling authors in Computers and Technology, this clear and concise guide will show you how to get the very best from your new Amazon Echo. Step by step instructions will take you from newbie to expert in just one hour! About the Authors: Tom and Jenna Edwards are the Amazon Tech authors behind the Number 1 Best-selling e-books 250+ Best Kindle Fire HD Apps for the New Kindle Fire Owner and Kindle Fire HDX User Guide: Newbie to Expert in 2 Hours!